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Mazda Of Lodi - Service Center

Lodi, NJ

4.7
1,273 Reviews
Call Service Center (973) 594-1700

1,273 Reviews of Mazda Of Lodi - Service Center

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May 16, 2024

Very disappointed. I got into a new lease where there is a problem with the car and they don’t fix it. I’ve been there for the same issue 4 times and there’s no resolut More

by HPB.14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Diane Braun
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mateo Martinez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Imparato
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 16, 2024

Mazda of Lodi had a very professional team and were very kind and informative with my service More

by MGONZABREU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex from service
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May 16, 2024 -

Mazda Of Lodi responded

Thank you for choosing Mazda Of Lodi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
May 15, 2024

Always forget to vacuum even after written reminder during service. After giving car back to vacuum, it was not done properly. More

by arpitaggarwal1710
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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Helpful
May 15, 2024

Rosa was very professional, super nice and energetic. Service was fast. Love the feature when you accept services online during waiting so you don’t feel pressured in doing anything. More

by Valeriia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa
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May 16, 2024 -

Mazda Of Lodi responded

It has been a pleasure serving you. Quality customer service is always our top priority, and we're happy that Rosa met your expectations. Thank you for choosing Mazda Of Lodi; we look forward to having you as a valued customer for many years!

Helpful
May 15, 2024

This has been my dealer for many many years and the sales dept and maintenance dept are very courteous and friendly people. Shout out to the maintenance manager. She’s awesome, respectful and friendly. More

by GLHENDASARNELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Henny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Mazda Of Lodi responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mazda Of Lodi, we look forward to having you as a valued customer for many years to come!

Helpful
May 14, 2024

I picked the car, the color and the interior with heated seats. The deal was done in minutes. More

by RENRIQUE102062
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Noble
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Mazda Of Lodi responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mazda Of Lodi to be a positive one. Please don't hesitate to reach out if you need anything else.

Helpful
May 14, 2024

Rosie was great and knowledgeable. Great service. Courteous staff. Accommodating and clean waiting room. Highly recommend More

by eliwhisky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosie from customer service in the service dept
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May 14, 2024 -

Mazda Of Lodi responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Helpful
May 12, 2024

Everyone is helpful, efficient and very personable. I feel like the staff go above and beyond to deliver outstanding customer service More

by JJMURPHY1822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Diane Braun
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2024 -

Mazda Of Lodi responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mazda Of Lodi.

Helpful
May 12, 2024

I was very satisfied with my experience, getting my oil changed and my full car inspection and in the timely manner, it was completed from check in to the mechanics video on the inspection I was very impre More

by BHICSWA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dre Brownridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Maher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosin Ramirez
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May 12, 2024 -

Mazda Of Lodi responded

Thank you for choosing Mazda Of Lodi. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
May 12, 2024

They where great and took care of me. exactly what I wanted nice job thank you More

by edggie1266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Lugo
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2024 -

Mazda Of Lodi responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
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