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Maxwell Ford

Austin, TX

Overview
Reviews
Vehicles
4.6
1,314 Reviews
Call Dealership (512) 916-2696
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5000 IH-35 S

Austin, TX

78745

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Showing 1,314 reviews

June 01, 2024

First time buying from Maxwell. Had a great experience. Tons of inventory to choose from and the staff is very courteous and professional. I never felt pushed into anything. My s More

by jfogarty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
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Helpful
May 31, 2024

Milo Padilla had outstanding customer service, and the service I had done on my vehicle was so fast! More

by rnavaespinal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milo Padilla
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May 31, 2024 -

Maxwell Ford responded

We're delighted to learn about your positive experience and the outstanding assistance provided by Milo! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 31, 2024

The team worked well together to get me into my first SUV and happy, not just with my upgrade, but with what I'd be spending. They worked with me on what I wanted and requested, and I appreciate Eddie, espec More

by jesstamp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eddie Sifuentes
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Helpful
May 30, 2024

Rudy Varela was very friendly, and knowledgeable, and responsive. Definitely recommend him for your purchase. More

by TkellerF150
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg Kimball, Steve Cargo
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May 30, 2024 -

TkellerF150 responded

Friendly dealership and knowledgeable staff. Recommend Rudy Varela for your salesperson.

Helpful
May 30, 2024

These awesome people will take good care of you. They always make me feel like they are happy to see me. More

by amycranfill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackie
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May 31, 2024 -

Maxwell Ford responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 30, 2024

This dealership is not truthful and uses dirty tactics to try to get you to spend more money. More

by Young65
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Kimball, Steve Cargo
Report | Print
May 31, 2024 -

Maxwell Ford responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
May 30, 2024

Lots of inventory, very helpful and knowledgeable staff. Top choice to look in the Austin area for Ford vehicles More

by Eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Miller
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May 31, 2024 -

Maxwell Ford responded

It's great to hear that you had a positive experience at Maxwell Ford! Having a wide inventory selection and helpful, knowledgeable staff can really make a difference. Thank you for sharing your feedback and recommending us as a top choice for Ford vehicles in the area!

Helpful
May 30, 2024

They haven't paid off my trade in loan and that affected my credit and they add stuff that I didn't want but it's mandatory for some reason More

by miguelf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Greg Kimball, Steve Cargo
Report | Print
May 31, 2024 -

Maxwell Ford responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
May 30, 2024

Great work. Efficient, friendly, & professional. Andrew made sure yo keep us informed, & took care of everything. Really appreciated his service, experience, & More

by christopher.s.almaraz
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Andrew Summerville
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May 31, 2024 -

Maxwell Ford responded

Hi Christopher, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. If you have any further questions, please give us a call. We're always happy to help!

Helpful
May 30, 2024

Rudy was great! Helped me get the right vehicle. Very happy with Rudy and the customer service experience! More

by sunbrewer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rudy
Report | Print
May 31, 2024 -

Maxwell Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here at Maxwell Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
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