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Mac Haik Ford Lincoln - Service Center

Georgetown, TX

4.5
2,045 Reviews

2,045 Reviews of Mac Haik Ford Lincoln - Service Center

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May 22, 2024

My service advisor was Shawn Grant. When I brought in my vehicle to service, he was friendly and knowledgeable. Repairs completed when he thought they would be done. More

by jybuchanan49@gmail.com
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Grant 5 star
May 22, 2024

Your quick lane is not quick. We had an appointment and it took them an hour to get to our vehicle. It was just an oil change and we will be going somewhere else in the future. More

by WENDYSFRECKLES
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shay Piel
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024

After having a few issues with getting a recall handled, I was called by the mobile service who said they would take care of it the next day; which they did. I wish I had been told about this the first time More

by SSBL_98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cowboy Robert Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I can’t remember the tech that came to the house but he was great.
May 22, 2024

Robert was an amazing Service associate, he kept me well informed and made sure that my vehicle was taking care of. I would recommend him and return again More

by RAYMOND.K.HEBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
May 19, 2024

Shay was great. I'll come back as long as I get the service Shay provided. More

by ANUTGOODIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Cowboy is great, even though he changed positions within the company he took time to care of. We got "Big Booty Judy" back within a week. Cowboy is the G.O.A.T!!!!! More

by TW_DIETZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cowboy Robert Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2024

Nice place to work with the new bar to work with a laptop. The new coffee machine looks nice but I didn't try it. Service was perfect and even fixed a nail in one of my tires. Thanks, Sean More

by INSPERACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Main
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Stepp
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charlie Tincher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cowboy Robert Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024

Chad Rogers did a great job as my service rep. He is knowledgeable, helpful and fair! More

by CHUCK74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Rogers
May 16, 2024

I have never had a mobile tech perform a recall service in my driveway before. Great Service. More

by JSTSEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cowboy Robert Goodman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024

Always pleasant and friendly faces along with the courtesy and professionalism. Needed my regular maintenance and two recalls. I was in and out quicker than I thought I would be. Thank you. More

by JAY.GRAVES58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shay Piel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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