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MINI of Wesley Chapel

Wesley Chapel, FL

4.4
228 Reviews

26645 FL-56

Wesley Chapel, FL

33544

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Showing 228 reviews

May 19, 2024

Staff was accommodating. Unfortunately, the prices were not it seem that everything cost $700 or more no matter what it was. We have a lot left to do, but don’t seem as if we More

by Tracey1623
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Frankie Perez
May 19, 2024

Quite pricey but guess that’s what I get for buying a Mini. Frankie and Josh were a great help and I look forward to more visits in the future as I am knocking out the things that need to be corrected. More

by Tracey1623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frankie and Josh
May 17, 2024

Derek was aware of my concerns and made a stressful time nice. My previous experiences were not the best but Derek made up for the past. More

by jobake63
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
May 06, 2024

Derek from Mini has the best customer service on this side of the world!! Thank you to Mini of Wesley Chapel! More

by Paloma Alejandro
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Derek Orka
May 03, 2024

Frankie was accommodating to my situation, helpful with my questions and genuine to the customers I saw him interact with. Thank you! More

by aim4thegoals94
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Johnson, Frankie Perez
May 02, 2024

Frankie at Mini Wesley Chapel is truly exceptional. From the moment you walk in, you're treated like family. The service is top-notch, and Frankie goes above and beyond to ensure your Mini experience i More

by empressfootwear
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Frank Perez, Eric Costello
March 23, 2024

Brought in for annual service. Did the work in a reasonable amount of time at a reasonable price. Didn't add on a bunch of extra charges. More

by Chris
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Bella
March 02, 2024

They were able to get me in promptly, quickly diagnosed the problem and fixed it More

by ltdoody91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Costello
March 01, 2024

Up selling and not delivering. Computer systems not integrated with inventory. Stranded me at local mall for an hour. Phone systems weren’t integrated. Very disorganized. Pricing More

by rhondashapiro
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bella was great! The valet driver was great. Frankee was helpful but the young bmw guy was not . The young mini cooper guy was arrogant and wouldn’t give me my keys until Bella came back from her break! He held me hostage and would not give me my car!
February 19, 2024

I waited for days to get a response from a human, kept getting BOT responses, but never provided the information requested. I ended up buying from another dealership. More

by sled-bit0o
Recommend Dealer
No
Employees Worked With
AI BOT, no human responded until 3 days later.
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