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Luther Family Ford - Service Center

Fargo, ND

4.5
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

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December 11, 2023

Long lead time for an appointment but once in the door a lady service advisor helped me jump hoops and saved me an extra trip. More

by pdbkragnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know the ladies name 5 star.
December 11, 2023

Anna H in service was fantastic! She saw that I had a serious problem and treated me accordingly. Lonnie went for a ride and my vehicle, which was is serious distress, was fit in due More

by SALLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Hawkins 5 stars +
December 10, 2023

Friendly fast and clean environment. Made sure you were comfortable and informed on service. They made the experience enjoyable More

by Superduty
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Hager
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hasbrouck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bendickson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fisher
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kotschevar
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Isaacson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Luki Pusey
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 10, 2023

Easy to make appointment online, quick service, clean waiting room with snacks and drinks available More

by nleitheiser34
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luki Pusey
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2023

Great service! Gal at service counter was very helpful . First time at Luther since getting this Lincoln. More

by bonitabaltes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmin Joseph
December 09, 2023

Good at quick, friendly,ontime service. Nothing left undone paying attention to detail.happy with the work. Will be back in the future for next oil change and checkup. Got great new tires More

by jamesandjulieah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luki Pusey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahawkins
December 07, 2023

They did a great job doing what I asked for done. And the honesty of the condition of parts. More

by Mildcd
Recommend Dealer
Yes
December 07, 2023

Always great service with Luther. This is my 9th or 10th Ford Truck they continue to treat me great. More

by BRENTRINDAHL3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lonnie Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jon Bechtold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Vetsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Gianakos
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 07, 2023

It was great. I buy all my vehicles from Terry and Luther. It was great I buy all of my vehicles from Terry and Luther. It was a fantastic experience. More

by mikeoneill99
Recommend Dealer
Yes
Employees Worked With
Terry Wicklow
December 05, 2023

Very good response, but I would like to see turn around faster with some repairs- a lot of waiting for parts and securing a time slot once parts are in. More

by gary@subsurface-inc.com
Recommend Dealer
Yes
Employees Worked With
Ryan
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