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Luther Burnsville Volkswagen - Service Center

Burnsville, MN

4.6
179 Reviews

179 Reviews of Luther Burnsville Volkswagen - Service Center

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January 25, 2024

They took care of my car troubles in a timely manner and kept me updated on the progress. Scheduling an appointment was easy and drop off was smooth. I would have liked a rental but they did not have one av More

by SUSANNE.SIXL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Heder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Seiler
January 24, 2024

Top notch customer service! I always have a good experience when I bring my vehicle in for service. Brad and staff are super knowledgeable and friendly. More

by LukeB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Stoesz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Heder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Seiler
January 24, 2024

Very happy with the service. They are friendly, prompt and do a great job. Been coming here for 10 years. More

by BMCHURCHILL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Seiler
January 23, 2024

Everyone there was really nice! I needed my heated seat repaired, and this were very efficient, although it was pricier than I anticipated. That’s just what you get when you go to a More

by JULIAMIXON9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Stoesz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Seiler
January 23, 2024

Staff was friendly and helpful. I received a thorough explanation of what service was performed. Everyone was friendly and helpful. More

by sroverud
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Stoesz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2024

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by APACHIDAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam Heder
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 21, 2024

I’ve been a customer for over 25 years. They’ve always done a great job for me. Sorry to see the sedan lines going away. More

by SUIHKONENDAVID
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Seiler
January 21, 2024

Great service, very good communication, and very quick. They also text updates so you are never left wondering when your car will be done More

by ERIKBREKKE33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Knudson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Vick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sydney Stoesz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Heder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Seiler
January 20, 2024

Wonderful service, trustworthy, They kept me informed throughout the whole procedure. I have bought 5 vehicles over the years and never had any issues with t he service department or vehicles. More

by sherri.ljohnson01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sydney Stoesz
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 20, 2024

I used the pick up & drop off service was amazing! Fast, convenient and reliable. Highly recommend! More

by jessica678
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Heder
5.0
This rating includes all reviews, with more weight given to recent reviews.
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