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Lunde's Peoria Volkswagen - Service Center

Peoria, AZ

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50 Reviews

50 Reviews of Lunde's Peoria Volkswagen - Service Center

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November 24, 2021

Excellent service, quality workmanship and fair prices, our service rep, Chris Vernon, took care of everything. More

by chancer48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Vernon
February 02, 2021

advisor was super vague. Couldn't tell me which injector advisor was super vague. Couldn't tell me which injector was bad. Said blower was blowing but needed new one for heater to be hot? More

by structure1602
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Neil Brownlee
October 24, 2020

I purchased a 2020 VW Tiguan R Line 2 weeks ago. I took it to Service to have a hood shield and mud flaps installed. I want to thank Dusty the service manager and his service team for the Great customer se More

by Mr Tony
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Vigarino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Neil Brownlee, Dusty Jager
November 13, 2019

an copy your review and paste it on any of the review websites below: Drew and the finance team worked real hard to get me the car I love. There was no pressure, but friendly and welcoming staff. Love More

by tulip2228
Recommend Dealer
Yes
Employees Worked With
Drew
October 11, 2019

Trip Saved!! I appreciate the prompt service. I was heading out of town when the engine light came on in my Tiguan. I stopped at Lunde to hopefully solve the probl More

by Fairlane
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darin
September 24, 2019

Lots to complain about-where to begin? Just daily update on lack of parts. VW now has an estimated 10/8 availability date but still no customer service from Neil, no help with rental/loaner More

by GolfRn
Customer Service
Recommend Dealer
No
Employees Worked With
Neil Brownlee
July 17, 2019

Beware of Chris Vernon Reached for my service appointment, and waited in service area. No one came to acknowledge or greet. Then, I saw Chris Vernon on his counter, talking More

by CarGuru
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Vernon
Jul 17, 2019 -

Lunde's Peoria Volkswagen responded

We are sorry to hear that this occurred at our dealership. We pride ourselves in having a World Class customer Experience but it looks like we have fallen short on this visit. We truly appreciate your feedback and would like to resolve this concern and make sure you are comfortable doing Business with us in the future. Please Reach out to our Service Manager Dusty Jager @ 623-875-4050. We look forward to talking with you soon!

July 01, 2019

Service Department Excellence I don't usually write reviews(this is my second). I was out of town in Phoenix for business and had a check engine light come on. Brought it by Lunde More

by TBillen22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Brownlee
May 16, 2019

Best service from a VW dealer that I have ever experienced Chris provided me with outstanding service. Explained everything to me and had me in and out in record time allowing me to get back to my vacation. If More

by dave_lindberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Vernon
February 16, 2019

Horrible service ! The service manager and the whole service department are horrible they misdiagnosed my car 6 months ago and guess who won’t fix it ? Them ! More

by Kayla werth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Vernon, Neil Brownlee, Dusty Jager
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