Lou Sobh Kia
Cumming, GA
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I intend on leaving a daily negative review until such time as an agreeable settlement is made. Ordered part that came was incorrect. Now they say: "Special Order" and no refund on parts. Crappy company f time as an agreeable settlement is made. Ordered part that came was incorrect. Now they say: "Special Order" and no refund on parts. Crappy company for simple error on as much their part as mine. Never made a statement as to a special order. At time of order, sales department assured me numerous times this was the part I needed. WRONG!!! Robert J Miller 239-265-7116 Feel free to call me on this company's review. More
As dealerships go, this appears to be one of the better ones. My experience was good in that they did not make me wait around any more than necessary during the sales process. I also feel they dealt fair ones. My experience was good in that they did not make me wait around any more than necessary during the sales process. I also feel they dealt fairly with me. When giving feedback to any dealer, i would add that i am no fan of the decades old dealership sales model and would suggest a move to more of an online purchase experience. 2024 and we are still negotiating car prices, doing the sales dance at the dealership, and doing more paperwork than should be necessary. PS…i purchased a Rivian electric vehicle last year….completely from home. No negotiation, everything on line, overnighted the check to the company and they called me 5 days later to let me know my vehicle was ready to pickup. It took me 10 minutes to get the vehicle once i arrived at the Rivian center, which is the total time i spent at Rivian during the entire process. It was fantastic and so convenient! More
Svc advisor Matt Williams got my oil change done quick and fast on a Saturday with out a appt and technician moe att did my alignment on my Sportage perfect great employees including svc mgr Justin Brit and fast on a Saturday with out a appt and technician moe att did my alignment on my Sportage perfect great employees including svc mgr Justin Britt At Lou sobh Kia More
Have purchased three vehicles from this dealership in the past year. Always a pleasant experience and no pressure. Alexis is phenomenal at finding exactly what you need and made the process so easy. My son g past year. Always a pleasant experience and no pressure. Alexis is phenomenal at finding exactly what you need and made the process so easy. My son got a Forte, daughter a Sportage, and I got my Telluride! More
The sales associate that we worked with went beyond our expectations in seeking ways to meet our requirements in purchasing a new car. expectations in seeking ways to meet our requirements in purchasing a new car. More
Excellent experience all around. Salesman, sales manager and finance were so wonderful. Couldn’t have asked for a better experience. Salesman, sales manager and finance were so wonderful. Couldn’t have asked for a better experience. More