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Lou Fusz Subaru St. Peters - Service Center

St. Peters, MO

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268 Reviews

268 Reviews of Lou Fusz Subaru St. Peters - Service Center

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April 25, 2023

Christopher Smith was very easy to work with. He responded skillfully and patiently to all of our questions. We appreciate the well-explained details he gave us on the operation of the car’s di More

by jkriege
Recommend Dealer
Yes
Employees Worked With
Christopher Smith (#subarusmith)
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2023 -

Lou Fusz Subaru St. Peters responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

December 14, 2022

As usual the service at Lou Fusz was excellent. I had scheduled an oil change and tire rotation. When I arrived my service advisor, John Harman, recommended I wait on the tire rotation until I ha More

by ron.jean.nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Harman
Dec 14, 2022 -

Lou Fusz Subaru St. Peters responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

November 16, 2022

Dealership is wonderful and very professional. My only issue is after what I paid for a new vehicle I have to pay $29 for tire rotations and by the time I'm ready for new tires I will have investe More

by Mack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Nov 17, 2022 -

Lou Fusz Subaru St. Peters responded

We are happy to hear about your wonderful experience in our store. Our staff is always working hard to keep customers happy. We look forward to seeing you again!

September 13, 2022

Very loyal dealership to its customers. Recent visit with my 2005 Subaru Baja posed a hard problem to solve. Jason was especially helpful and stayed with it until it was solved. I have purc More

by Bigjdee48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason, Dylan
Sep 15, 2022 -

Lou Fusz Subaru St. Peters responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible and we hope to see you in our store again!

April 17, 2022

I took my 2022 Forrester to my dealership, Lou Fusz - St Peters. I can't say enough good things about their service depth. Luke greeted me when I got there. He listened to my concern with interest. H More

by kcop9392
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Luke
Apr 18, 2022 -

Lou Fusz Subaru St. Peters responded

Thank you for leaving such a kind review. We appreciate you as our customer and we look forward to seeing you again!

January 04, 2022

I always get friendly good service at this local Subaru dealer. Fast and complete. Thanks guys! More

by Jim Jr.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Harman
Jan 10, 2022 -

Lou Fusz Subaru St. Peters responded

We appreciate you taking the time to leave us a review! We are happy to be your dealership of choice and we look forward to seeing you again!

October 19, 2021

The entire process from booking appointment to picking up car was perfect. Booked online, car was done earlier than expected and all was good. Sadly I am unable to remember name of Advisor and paperwork is More

by Reynoldscma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Juan Gozalo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 20, 2021 -

Lou Fusz Subaru St. Peters responded

Thank you! We appreciate you, and we are happy to hear about your great experience! We hope to see you again!

October 08, 2021

Stellar customer experience! Again and again. From sales to parts to service, L-F Subaru of St. Peter’s gets it right every time. Which is why we purchase 4 Subarus—and counting—over 20 years from t More

by Gavornik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Liz Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Neely
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Weir, Service, 5-Stars
Oct 11, 2021 -

Lou Fusz Subaru St. Peters responded

We appreciate you, Pete! Thank you for your kind words, and we always look forward to seeing you in our store again!

September 05, 2021

I recently bought a Subaru, and was working with Randy in the process. It was my first time buying new car and he was so helpful! He is very informative, patient, and kind which made me feel even happier abo More

by Bre S.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Randy Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2021 -

Lou Fusz Subaru St. Peters responded

Bre, thank you for your kind review! We appreciate your recommendation and we look forward to seeing you in the future!

August 26, 2021

My service rep, John, was friendly and professional. Service was completed within an hour. I will return to St Peters Subaru for service. More

by Jaburl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Only worked with John in the Service department.
Aug 30, 2021 -

Lou Fusz Subaru St. Peters responded

Thank you for choosing Lou Fusz. We value you as our customer and we are excited to work with you again!

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