Lou Fusz Mazda - Service Center

Great experience Everyone was helpful, efficient, and eager to earn my business on this car and future purchases and eager to earn my business on this car and future purchases More

Scheduled an appointment with the service center to have a window switch replaced and an oil change. The appointment was made a week in advance. When I arrived they took the car back and while I waited in a window switch replaced and an oil change. The appointment was made a week in advance. When I arrived they took the car back and while I waited in the customer lounge. After an hour and a half they came to get me to and told me they did not have the switch and would have to order it. I live 2 hours away, bit I have always use Lou Fusz for all my repairs. This was a little disappointing. I wish Shawn was back. More

The dealer applied Simoniz GlassCoat to my vehicle when I purchased it. They applied GlassCoat over bugs, and left a smear on the trunk lid that looked like they dragged a rag across it. When I brought thi purchased it. They applied GlassCoat over bugs, and left a smear on the trunk lid that looked like they dragged a rag across it. When I brought this to their attention, they said they would take care of it. Their "fix" still left bugs under the GlassCoat and they did not completely remove the smear on the trunk lid. To make matters worse, during this process they created small scratches on the hood and the trunk lid. My salesperson did not notify me when the work was done. I only knew it was completed when I contacted the Collision Center directly. More

The service I received was exceptional, professional and accommodating. Kyle K was so knowledgeable and helpful. I’m very pleased with his communication and energetic personality. He made me feel very comfo accommodating. Kyle K was so knowledgeable and helpful. I’m very pleased with his communication and energetic personality. He made me feel very comfortable in my choice. The other staff were friendly and welcoming. I was able to get the car I’ve been working hard to get. It’s perfect! Overall I had a great experience. I will definitely recommend this location to others. More

The service I received was exceptional, professional and accommodating. Kyle K was so knowledgeable and helpful. I’m very pleased with his communication and energetic personality. He made me feel very comfo accommodating. Kyle K was so knowledgeable and helpful. I’m very pleased with his communication and energetic personality. He made me feel very comfortable in my choice. The other staff were friendly and welcoming. I was able to get the car I’ve been working hard to get. It’s perfect! Overall I had a great experience. I will definitely recommend this location to others. More

Service advisor was able to handle 2 items that were not part of my routine maintenance during this appointment. As a very long time customer since 1981, Lou Fusz is tge only dealership I will purchase fro part of my routine maintenance during this appointment. As a very long time customer since 1981, Lou Fusz is tge only dealership I will purchase from or have maintenance performed. More