Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Longo Lexus

El Monte, CA

4.9
1,718 Reviews
Call Dealership (855) 799-8270
View Awards

3530 Peck Rd

El Monte, CA

91731

Directions

By Type

1,718 Reviews of Longo Lexus

May 06, 2024

Communication, as always, was constant and the Service Professional (Francis S) provided me with a clear understanding of all the work being performed on my car. More

by CS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken from the Car Loaner desk, Francis Saldana
Report | Print
May 06, 2024 -

Longo Lexus responded

We're happy knowing CS your service visit @ Longo Lexus w/Francis was to your satisfaction. Make it a great day

Helpful
May 05, 2024

This dealership gave me a wonderful and easy experience. Our sales rep Sabino, was an outstanding individual. He made the whole process amazing! I will recommend Sabino to friends and family! More

by jessicawang250
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabino Cuevas, Ian Clubb
Report | Print
May 06, 2024 -

Longo Lexus responded

We're grateful to have your business, Jessica. Thanks for taking the time to leave us a review! - The Longo Lexus Team

Helpful
May 05, 2024

Gary met me with a big friendly smile! We walked to the car and he showed it to me. At age 86 I can’t remember the next thing. Anyway I was happy to get my car. We went back with Zina, More

by Miyoshieww
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sorry I forgot their name. A girl who help explain how to use the instruments in the car and a girl who explained the sales paper to sign. Both were outstanding and helpful. , Gary Littleton
Report | Print
May 06, 2024 -

Longo Lexus responded

We're humbled to serve you and your family - Congratulations on your beautiful selected Lexus from Longo Lexus

Helpful
May 03, 2024

Great service Michael was very detailed to explain what my car needed and the service was performed very fast thank you More

by clara2beans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Report | Print
May 03, 2024 -

Longo Lexus responded

Thank you for visiting Longo Lexus service center. Please have a wonderful weekend and hurry back

Helpful
May 03, 2024

Best Lexus service dealer in LA and OC. My rep Man Wong is both professional and courteous. He makes the experience enjoyable. More

by J Yeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
May 03, 2024 -

Longo Lexus responded

Thank you for being the most important part of our business @ Longo Lexus - We'll make sure Man Wong receives a copy of this posting, it's certainly going to make his day!

Helpful
May 02, 2024

I had a very pleasant experience, Francis is super nice and knowledge. The service was done quickly. More

by Bo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
May 02, 2024 -

Longo Lexus responded

Thank you for stopping by Longo Lexus service center and we're honored to serve you

Helpful
May 01, 2024

The service was excellent. The advisor was knowledgeable and respectful.The facility is clean especially the restrooms. More

by Semper Fideliz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Report | Print
May 01, 2024 -

Longo Lexus responded

We're happy your service visit went well @ Longo Lexus and please hurry back

Helpful
May 01, 2024

The several maintenance services I’ve have had all have been a positive experience. All personnel and technicians have explained all that I had concerns with More

by rterrazas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Lam
Report | Print
May 01, 2024 -

Longo Lexus responded

Thank you for visiting Longo Lexus service center and please call us if you need us!

Helpful
April 30, 2024

Victor is really a big help I will recommend this dealer experience is really good More

by Cvgonzales59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
Report | Print
Apr 30, 2024 -

Longo Lexus responded

Thank you for your review and feedback about your recent visit to Longo Lexus. Victor and team are honored to serve you. Have a great week - Team Longo

Helpful
April 30, 2024

The service department, Francis, is awesome. He went above and beyond to help. It’s nice to work with someone who’s knowledgeable and understands my problems. More

by bettylexus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
Apr 30, 2024 -

Longo Lexus responded

We want to thank you for your kind words about Francis. We're here for you, please call us if you have any questions - Longo Lexus

Helpful
1
2
...
172