Back

Longo Lexus

El Monte, CA

4.9
1,727 Reviews

3530 Peck Rd

El Monte, CA

91731

Directions

By Type

1,727 Reviews of Longo Lexus

May 19, 2024

Longo Lexus always provides excellent customer service from the flatbed service to the expert knowledge of the service technicians. More

by cykaufman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Arceo, Anthony Soria, Man Wong
May 18, 2024

We had a great experience dealing w Longo Lexus. Specifically w Oscar Orellana. Everyone was Wonderful & worked with us. More

by Dafne Hernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
May 16, 2024

Always great service from Man Wong and David Lieu, followed by another excellent detail by Henry! Great work! More

by RZM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
May 16, 2024 -

Longo Lexus responded

Thank you for your review and rating on DealerRater. Man and team @ Longo are honored to service you with your auto care needs. Have a great week - Team Longo Lexus

May 14, 2024

I’ve taken my Lexus to Longo for maintenance checks and detailing. They always do a fantastic job . Customer service is excellent. More

by VMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana, Frank Lorusso , John Yang
May 14, 2024 -

Longo Lexus responded

Thank you for your feedback on DealerRater. We are happy to have earned your trust. Have a great week - Longo Lexus

May 14, 2024

Great customer service, they treat you well and are willing to work with you to get a deal done that satisfies both parties. From valuing our trade in to sales of new vehicle and finance, everyone was More

by dansearsjr
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Maragay, Rick De La Cruz
May 14, 2024 -

Longo Lexus responded

From all of us @Longo Lexus, we're honored to serve you.

May 10, 2024

Highly professional and efficient sales and service. Able to provide precise solution to the problems encountered by customers More

by Ykb999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Jersey *****, Clem Cisneros, Jackelyne Martinez, Marc Fata
May 10, 2024 -

Longo Lexus responded

We're happy knowing the service team @ Longo Lexus took amazing care of you and please know if you ever have any questions, the team is always here to listen. Hurry back

May 10, 2024

good service overall, the salesperson is extremely professional and kind. The greatest experience in terms of buying car. More

by eddie yang
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Zhao, Peter Kong
May 10, 2024 -

Longo Lexus responded

From all of us @ Longo Lexus - Congratulations Mr. Yang and please enjoy what you drive

May 08, 2024

It was a good experience since it that was my first time there! Thank you Rene for being so helpful and patient! Very good customer service More

by Lenaissa00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
May 08, 2024 -

Longo Lexus responded

Thank you for coming to Longo Lexus service center and happy Rene and the team took amazing care of you. Make it a great day and hurry back

May 07, 2024

Great service! ! Great people , the service writer was very nice and the work was excellent More

by Evanmas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada, Jose Uribe
May 07, 2024 -

Longo Lexus responded

Thank you for coming to Longo Lexus service center and happy knowing David and the team took amazing care of you during your visit. Hurry back

May 06, 2024

Communication, as always, was constant and the Service Professional (Francis S) provided me with a clear understanding of all the work being performed on my car. More

by CS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken from the Car Loaner desk, Francis Saldana
May 06, 2024 -

Longo Lexus responded

We're happy knowing CS your service visit @ Longo Lexus w/Francis was to your satisfaction. Make it a great day

1
...