Lithia Chrysler Jeep of Reno

Steve zharris and Roman were great help. I had a window issue after I left. When I brought it back in Steve asked about the problem and got me a loner. He and Roman kept me updated over the I had a window issue after I left. When I brought it back in Steve asked about the problem and got me a loner. He and Roman kept me updated over the next 2 days. Bob in service was great when he called me and when I picked my Jeep up. More

They have decent coffee in the waiting room. And nice cars on the lot. Can't think of much else good to say. I feel taken when I visit for services. And nice cars on the lot. Can't think of much else good to say. I feel taken when I visit for services. More

Fast friendly knowledgeable honest service - especially compared to Desert 215 Superstore Chrysler Dodge Jeep of Las Vegas - both Lithia but the LV location is one to avoid compared to Desert 215 Superstore Chrysler Dodge Jeep of Las Vegas - both Lithia but the LV location is one to avoid More

Friendly fast great coffee I really didn't have to wait very long and it smelled nice in the waiting area very long and it smelled nice in the waiting area More

GREAT PEOPLE TO DEAL WITH INCLUDING MY DRIVER DON AND INSIDE DEALINGS WITH BEN WONDERFUL INSIDE DEALINGS WITH BEN WONDERFUL More

Ben Owings has been a dedicate man in trying to eliminate all the gremlins in my Jeep Grand Cherokee Overland Summit. This Jeep has been a real fun car to have and I think I am just breaking this 2013 car i all the gremlins in my Jeep Grand Cherokee Overland Summit. This Jeep has been a real fun car to have and I think I am just breaking this 2013 car in. More

I have photos of the engine with so much dust on it that it didn't look like it was serviced. They spilled oil on the air filter cover and didn't even wipe it off. For over a thousand dollars (30,000 servi it didn't look like it was serviced. They spilled oil on the air filter cover and didn't even wipe it off. For over a thousand dollars (30,000 service) they could have filled the wiper fluid as they wrote they did on receipt. The rest we just have to presume they did. They were supposed to look at 2 warranty issues Paint bubbling and a crackle in the fan/heater. Said we had no warranty, but we called main jeep number and that was wrong. So we have a reference number and a y40 recall that wasn't mentioned. I hope we can find another dealer. Very disturbed and lost confidence. More

Everyone is helpful. I bought the car from Kenny Rose. He made the appointment. The service department was ready when I got there. There were snacks and coffee and comfo I bought the car from Kenny Rose. He made the appointment. The service department was ready when I got there. There were snacks and coffee and comfortable seating while I waited. The car was ready in about 40 minutes. I could not be happier with the service. More

This dealership is always clean and well stocked with beverages and snacks. All the personnel are nice and friendly. beverages and snacks. All the personnel are nice and friendly. More

Always clean, very friendly staff, knowledgeable about service and sales. Tasty beverages available all the time service and sales. Tasty beverages available all the time More