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Liberty Honda - Service Center

Hartford, CT

4.6
1,685 Reviews
Call Service Center (860) 856-8700

1,685 Reviews of Liberty Honda - Service Center

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May 18, 2024

All of the work required to be done on my cas was explained to me up front withcomplete. Theycompleted what i wanted them to do.they did a great joband More

by JOHNELMER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 17, 2024

Excellent service will come back again the staff were very professional and very knowledgeable and friendly More

by Chaho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dingle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : SVETLANA
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May 17, 2024 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Liberty Honda.

Helpful
May 17, 2024

Scott was courteous and very knowledgeable. Upon arrival the Service Department was very busy but he made sure that my experience there was flawless. I’ve used Liberty for many years for both More

by AMBONNANZIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Brewer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Liberty Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Scott here at Liberty Honda.

Helpful
May 17, 2024

I was there for my first complimentary oil change. Brenda was pleasant to speak with and service was quick. More

by Lsape08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Plazas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brenda in service
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May 17, 2024

Always deliver on time, very professional staff. Prices are within reason. I have nothing negative to say. Keep up the good work. 👍 More

by CARLOSPOLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Plummer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rocky Hernando
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2024 -

Liberty Honda responded

Thanks for sharing about your experience with Liberty Honda. We appreciate your business and hope to see you again soon!

Helpful
May 16, 2024

Being a long-time customer, always excellent service, especially my last 2 visits. They were magnificent - kudos to service advisor, Chris Watton, and the same shuttle driver for both visits. More

by JULIETBP60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Watton
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May 17, 2024 -

Liberty Honda responded

Thanks for sharing your thoughts about your experience with Chris here at Liberty Honda. We appreciate your business and hope to see you again soon!

Helpful
May 16, 2024

We had a terrible experience with a different dealership beforehand. Liberty Honda eased our minds and really took care of us. They kept us informed every step of the way, and I’ll definitely be going back. More

by Magalhaesj123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leslie Mercado-Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Svetlana Reish—so great!
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May 17, 2024 -

Liberty Honda responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Liberty Honda!

Helpful
May 15, 2024

Never even checked the problem I came in for car still doing same thing so More

by Donald duck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
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May 15, 2024

Chloe always provides great service. Never any surprises with the service provide and provides necessary updates More

by P.AKERLIND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chloe Truglio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 16, 2024 -

Liberty Honda responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Chloe and our team, and we look forward to working with you again.

Helpful
May 15, 2024

Brenda provided excellent customer service. Service was efficient. I came in for an oil change and was out within an hour. More

by Brittany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brenda Colon
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May 16, 2024 -

Liberty Honda responded

We are very happy to hear that Brenda provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

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