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Lexus of Watertown
Watertown, MA
1,592 Reviews
Lexus of Watertown is New England's #1 Volume Lexus Dealership (based on 2023 Lexus Eastern Area new car sales) and is located just minutes from greater Boston. Lexus of Watertown has a large selection of new Lexus Models and Certified Pre-Owned Lexus vehicles. Easily accessible from the Mass Pike between Route 128 and Route 93. Visit our website today to find your next Lexus of choice.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,592 reviews
May 09, 2024
Kevin is very sweet, helpful , friendly and straightforward with me, He made the deal quickly and reasonably. I love coming to Lexus in Watertown and definitely recommend him to another custom straightforward with me, He made the deal quickly and reasonably. I love coming to Lexus in Watertown and definitely recommend him to another customer. More
by Linh
Employees Worked With
Helpful May 07, 2024
I had the pleasure of working with John Barstow at the Lexus dealership, and I couldn't be more impressed. John's professionalism and expertise were evident from the moment we arrived. He patiently guided Lexus dealership, and I couldn't be more impressed. John's professionalism and expertise were evident from the moment we arrived. He patiently guided us through the features of the Lexus RX 350 Premium+ and addressed all our questions with ease, showcasing his in-depth knowledge of Lexus cars. Not only was John incredibly knowledgeable, but his friendly demeanor also made the entire experience enjoyable. He went above and beyond to ensure we felt valued and informed throughout the process. I highly recommend John Barstow and the Lexus of Watertown dealership for anyone looking for a stress-free car-buying experience. More
by pxmai96
Employees Worked With
May 02, 2024
Ussa is very knowledgeable on Lexus vehicles. He helped us all the way to delivery. He listens patiently and addressed all our questions. We were lucky to have him onboard for the big purchase. T He helped us all the way to delivery. He listens patiently and addressed all our questions. We were lucky to have him onboard for the big purchase. Thank you Ussa and highly recommend him to anyone interested to buy Lexus. More
by Andy
Employees Worked With
April 30, 2024
Kevin was very helpful. We wanted a couch on wheels and though we tested different models the Rx was the best. We wanted a couch on wheels and though we tested different models the Rx was the best. More
by la
Employees Worked With
April 30, 2024
The car is very clean and in good condition. Herb was perfect and Lexus of Watertown has integrity. I would buy another car from them. Herb was perfect and Lexus of Watertown has integrity. I would buy another car from them. More
by relsales
Employees Worked With
April 30, 2024
I bought a Lexus RX 350 Herb was very helpful and made my purchase easy , car was clean and ready the day he said it would be. Great staff ! Michael in finance was incredible I will definitely buy from th purchase easy , car was clean and ready the day he said it would be. Great staff ! Michael in finance was incredible I will definitely buy from that dealer again and again . Thank you guys More
by Sophiabernard39
April 30, 2024
Herb was great. Knowledgeable about the vehicle and really made the effort to get me into my vehicle of choice. Super guy to work with. Knowledgeable about the vehicle and really made the effort to get me into my vehicle of choice. Super guy to work with. More
by Tacoma2009
Employees Worked With
April 30, 2024
Herb was great! Very personable and professional. I purchased a gently used 2022 Mazda CX-5. Herb was very aware of all the features of the vehicle even though it wa Very personable and professional. I purchased a gently used 2022 Mazda CX-5. Herb was very aware of all the features of the vehicle even though it wasn't a Lexus. The car was clean and drove like new on my test drive. Some dealers add on additional fees such as ceramic coating on every car at a cost of $995. I didn't experience any of that. He explained the additional fees (documentation, title, registration) upfront so that I knew what the total cost would be. More
by jcachelin
Employees Worked With
April 29, 2024
I had a wonderful experience and would strongly recommend Lexus of Watertown. I just purchased the RX350 SPT. My sales representative, Leon Barnes, was extremely knowledgeable and helpful. He made the purcha Lexus of Watertown. I just purchased the RX350 SPT. My sales representative, Leon Barnes, was extremely knowledgeable and helpful. He made the purchasing experience stress-free. I highly recommend. More
by Stella P
Employees Worked With
April 29, 2024
Eliane Lisboa helped me find the right Lexus for me. I needed to buy a car on the same day and she recommended 2024 Lexus UX250h, AWD and she made it happen. I love my car. Eliane listened to what i wan I needed to buy a car on the same day and she recommended 2024 Lexus UX250h, AWD and she made it happen. I love my car. Eliane listened to what i wanted and she was knowledgeable, professional, and made my car buying experience more interesting than I expected. Thank you. Everything was positive about my buying experience with Eliane and with Lexus of Watertown. I look forward to having my car serviced here. More
by paulachandoha
Employees Worked With
