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Lexus of Melbourne

Viera, FL

4.9
2,628 Reviews
Here at Lexus of Melbourne we're committed to providing you the best luxury car-buying and servicing experience possible. Our dedication to your complete satisfaction is more than just a slogan; it's the only way we do business. From the moment you visit our Melbourne-area dealership you can expect to be treated with respect, integrity and honesty.
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6927 Bromley Drive

Viera, FL

32940

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Showing 2,628 reviews

May 18, 2024

Had a great experience at Lexus of Melbourne recently when we purchased our new car. Chris P, Alex C, Jacob H, and Huck were very knowledgeable and professional in helping us select the right vehicle. More

by D&G
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Colón
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Peterson (5 stars)
May 11, 2024

I’ve bought many cars in my life and I must say that Rob LaMarr and Lexus of Melbourne was the most professional, efficient, friendliest auto dealer I’ve ever encountered. No pressure, no hassle and ext More

by Alwassel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert LaMarr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Lexus of Melbourne responded

Hello, we are pleased to hear of your experience with us here at Lexus of Melbourne. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

May 10, 2024

I have bought a number of cars from this dealer and have been very satisfied with car and service up to niw The previous service manager Mike Retz was best ever Year ago the previous owner had a promotion More

by HSEGALAS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Bustos
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Lexus of Melbourne responded

Mr. Segalas we appreciate your taking the time to provide your feedback regarding your recent service for your 2006 RX350 Lexus. You have mentioned in your comments, your concern was in reference to the “Tires for Life” Program that you advised was purchased at the time you selected your 2006 RX350 Lexus which was November 19, 2005. As explained to you by your Service Advisor the Program has specific coverage details, including limitations and exclusions. It was determined unfortunately that the Program was not applicable to your service request at the time. However, in an effort to assist you we provided you with a Service goodwill gesture for a four wheel alignment. Thank you for your time and if you would like to discuss this matter further, please contact our Service Manager at # 321.254.7878. Thank you. R. H. Webb Guest Relations Lexus of Melbourne

May 10, 2024

He makes it clear that he is 100%there to help if any is needed, or if there are any questions. That is a major plus to me, and is increasingly rare trait AFTER a purchase of any particular item. More

by Sakirsner
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Lexus of Melbourne responded

Hello, thank you for sharing your positive experience! As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again down the road! Safe travels!

May 09, 2024

Bob was absolutely fantastic. He answered all my question in a timely manner leading up to the purchase and was very thorough with my wife in going over all the details of her ne More

by Pjk30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Lexus of Melbourne responded

Hi, thank you so much for your kind words about your experience here at Lexus of Melbourne. We try every day to satisfy our customers and it’s always nice to know when we succeed.

May 09, 2024

In all my years of buying cars I have never had such wonderful service bob was the best sales person I have ever dealt with the whole dealership made me feel very welcome I will always recommend them to More

by Camparijan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shaun Bozorg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024 -

Lexus of Melbourne responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Lexus of Melbourne so helpful in the purchase of your new vehicle.

May 09, 2024

Bob McGivney did an outstanding job making our buying experience outstanding. Would highly recommend to anyone looking for a fair, low stress and fun car buying experience More

by Rpooley60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ruben Bustos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024 -

Lexus of Melbourne responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Lexus of Melbourne and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 06, 2024

Evan the sales rep at melbourne was excellent . Kept me informed on delivery of vehicle, and made pick up a breeze More

by Claudiastaley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Evan Page
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2024 -

Lexus of Melbourne responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 01, 2024

The individuals like Bob McGivney that operate this dealership are what makes this dealership beyond a 5 star rating. Bob went above and beyond spending over 10 months to help us find the exact vehicl More

by Stokes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Pica
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Lexus of Melbourne responded

Hi, thank you so much for your feedback about Lexus of Melbourne! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help. Take care!

May 01, 2024

We cannot say enough, good things about the service we received from both Bob and all of Lexus of Melbourne. Communication was stellar and the delivery of our new vehicle was perfect! Bob spent plenty of More

by Ktfreddy12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob McGivney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaime Coates-Gantt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mandy Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : TR Page
May 03, 2024 -

Lexus of Melbourne responded

Hello, we're happy you found our staff to be so supportive during your experience here at Lexus of Melbourne. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

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