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Lexus of Concord

Concord, CA

Overview
Reviews
Vehicles
4.8
544 Reviews
Call Dealership (800) 745-6957
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2101 Market St

Concord, CA

94520

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Showing 544 reviews

May 01, 2024

OUTSTANDING Service and careful attention to my questions/observations. Been using them for decades. Hope to continue doing so More

by urpme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill H
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May 02, 2024 -

Lexus of Concord responded

We're so glad to know that you've been with us for decades at Lexus of Concord! Your continued trust and support mean a lot. We look forward to serving your automotive needs in the future too!

Helpful
April 28, 2024

Service was excellent,I will continue to be a customer at Lexus of Concord.My service advisor,Nathan,was excellent. More

by Gregg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Sundita
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Apr 29, 2024 -

Lexus of Concord responded

Gregg, we're delighted to know that Nathan and the team at Lexus of Concord provided excellent service. We look forward to serving you again in the future!

Helpful
April 22, 2024

Everybody was Courteous and friendly. The process was easy and efficient. My questions were answered completely help me make a decision to get the best deal. More

by Pofy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Apr 23, 2024 -

Lexus of Concord responded

We're glad to know you had a positive experience with our team at Lexus of Concord. We always aim for efficiency and full transparency in helping customers make the best decision. Thanks for your review!

Helpful
April 21, 2024

I just had my first service appointment. It was wonderful. The service area was immaculate. The Service Advisor Nathan was very personable and arranged for shuttle service to/friom the ne More

by Jazz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan,Ryan
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Apr 22, 2024 -

Lexus of Concord responded

We're delighted to know your first service appointment at Lexus of Concord was a positive one! It's great that Nathan and our team could provide you with excellent customer care. We look forward to seeing you again for future services. Enjoy the ride in your freshly-cleaned vehicle!

Helpful
April 20, 2024

This dealer takes care of its customer Nathan is the best advisor they have im glad they always take care good care of me More

by alvarop41510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
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Apr 22, 2024 -

Lexus of Concord responded

We're delighted to know that Nathan and our team at Lexus of Concord have been able to provide you with top-notch service. Thank you for your kind words—we appreciate it!

Helpful
April 01, 2024

The staffs are very polite they make you feel welcome . I really appreciate you all. More

by Pascualjennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stacey
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Apr 01, 2024 -

Lexus of Concord responded

There is nothing better than a great review. Thanks for giving Lexus of Concord your business, Jennifer!

Helpful
March 28, 2024

Service dept. does a good job. Nick Cavalier generally always handles our business and always does a great job. He is personable and knowledgeable and gives straig More

by rnpayt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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Mar 28, 2024 -

Lexus of Concord responded

We're glad to know our service department, especially Nick, has been able to provide you with great assistance at Lexus of Concord. We appreciate your feedback and look forward to continuing the good work!

Helpful
March 08, 2024

Had a great experience buying my pre owned UX250 on 3/7. Salesperson Michael Moser was super attentive not in a hurry to make a sale also the manger Ben was super nice. Highly recommend this dealer. More

by marianavarro246
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Moser
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Mar 11, 2024 -

Lexus of Concord responded

Mariana, we're so glad to know that Michael and Ben made your experience at Lexus of Concord a great one. Enjoy your UX250!

Helpful
March 05, 2024

He help me a lot to get my new lexus exelent costomer vervice very nice More

by Nmakiramdam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andi Li
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Mar 05, 2024 -

Lexus of Concord responded

Thanks for choosing Lexus of Concord for this recent purchase! We're glad to hear our team was able to provide a 5-star experience for you and we wish you many happy miles ahead in your new ride!

Helpful
March 05, 2024

Wes was amazing. He helped us find the right car for our family. He should us exactly what fit our budget More

by Sgoswami650
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wes Harris
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Mar 05, 2024 -

Lexus of Concord responded

It's great to know that Wes was able to assist you in finding the perfect car for your family at Lexus of Concord. We appreciate your feedback and hope you're enjoying the new ride!

Helpful
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