Lexus of Austin
Austin, TX
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514 Reviews of Lexus of Austin
My sales rep. , Billy Watson, was great! I live in Houston area but bought my 2024 350 RX from Lexus of Austin. They have a great inventory and Billy and rest of s , Billy Watson, was great! I live in Houston area but bought my 2024 350 RX from Lexus of Austin. They have a great inventory and Billy and rest of staff had my suv ready when I arrived. They went over details and made the buying process easy and pleasant. Will definitely buy from Billy Watson and Lexus of Austin in the future. More
Paul S. , our sales representative was extremely knowledgeable and helpful with never any pressure. Joy to do business with again as we bought our first fami , our sales representative was extremely knowledgeable and helpful with never any pressure. Joy to do business with again as we bought our first family vehicle from him almost 20 years ago. Great dealership with even better people. More
Randy Hoff was excellent to work with. He was extremely helpful and very knowledgeable. He took his time with us and explained everything to us in detail. Test drive was great. He also pro He was extremely helpful and very knowledgeable. He took his time with us and explained everything to us in detail. Test drive was great. He also provided us drinks. Matt, the financial officer, was also very helpful and explained everything to us in great detail. Ms. Mendieta explained all the car controls and set up everything for us. Overall it was a great experience! More
Excellent customer service, professional and caring. Makes you feel special when you shop for cars at this dealership. Fair pricing and financing options too. Best place to shop for Lexus! Makes you feel special when you shop for cars at this dealership. Fair pricing and financing options too. Best place to shop for Lexus! More
The "Lexus of Austin Experience" was like stepping into a world where luxury met exceptional service. I was greeted with professionalism and this set a tone for a memorable experience. The ambiance was refin world where luxury met exceptional service. I was greeted with professionalism and this set a tone for a memorable experience. The ambiance was refined and every interaction felt personalized. Chris Ashley, our salesperson, embodied expertise and passion for the Lexus brand. He facilitated a journey tailored to our needs and desires. His knowledge of the vehicle was extensive, and he took the time to understand our preferences, guiding us towards the perfect choice with patience and care. He went out of his way to find us a comparable vehicle outside of the Austin area that decreased our wait time. His professionalism and dedication ensured that every step of the process was smooth and enjoyable, leaving us with not just a fantastic car, but a lasting impression of excellence! More
Very disappointed that their financial department didn’t not get us the best rates. We were hustled by the gentleman who is in charge of the sales department. We were not given to equipment that should have not get us the best rates. We were hustled by the gentleman who is in charge of the sales department. We were not given to equipment that should have come with our purchase. We received no follow-up from the sales person. Overall dissatisfied with the treatment we received in purchasing our new car. More
The dealership made it very easy for me to purchase a new car and they went out of their way in several instances to make this happen. From the sales rep to the financial department to the person showing me car and they went out of their way in several instances to make this happen. From the sales rep to the financial department to the person showing me how to operate the new car they could not been more helpful and accommodating with my special situation which was out of the ordinary. More