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Lehigh Valley Hyundai - Service Center

Emmaus, PA

4.6
747 Reviews

747 Reviews of Lehigh Valley Hyundai - Service Center

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May 22, 2024

He was there to listen to my concerns and help me but he couldn't because they denied me and I don't know why because I never used my warranty and he couldn't understand because I was a gold card holder More

by barbpulero
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Mett
May 22, 2024 -

Lehigh Valley Hyundai responded

We're sorry to hear that you had some trouble during your recent visit. We value all our customers' concerns and will consistently do what we can to assist them. Please reach out so I can better understand the situation and work towards a resolution for you. Thank you, Alexandra Wildman - Service Director (610) 965-1409

May 22, 2024

Badih’s super cute, very personable, and informative. Services were performed quicker than expected. Beverage station in the customer waiting area is very nice. More

by darren.good93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iad Antonios
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 22, 2024 -

Lehigh Valley Hyundai responded

Darren, we're glad to know Badih and the team at Lehigh Valley Hyundai were able to provide you with a great experience. Thanks for your feedback on our services and amenities!

May 21, 2024

Great Service Dante was prompt and knowledgeable when answering my questions. Highly recommend Dante as your Service advisor ! More

by Dax3035
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante
May 21, 2024 -

Lehigh Valley Hyundai responded

We're glad to know you had a great experience with Dante at Lehigh Valley Hyundai! Your recommendation means a lot. We'll be sure to pass your kind words along. Safe travels ahead!

May 16, 2024

Everything that was talked about getting done was done and in a very fast way. More

by Dan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 17, 2024 -

Lehigh Valley Hyundai responded

We are so happy that our Lehigh Valley Hyundai team earned your five stars. Thanks, Dan!

May 13, 2024

We were kept informed of what needed to be done and the progress of the work. More

by threetobeamup
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2024 -

Lehigh Valley Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lehigh Valley Hyundai, we look forward to having you as one of our valued customers for many more years to come!

May 12, 2024

Pick my car up after a 4 month recall repair, and have a dead battery. Jump the battery get told I could be sold one for 280. The same price as auto zone. Also I have to drive it around to reset my 80 mi More

by Bell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t care
May 13, 2024 -

Lehigh Valley Hyundai responded

Bell, I'm really sorry to hear about your experience. It's important for us that our customers trust the advice we give. We'd appreciate the opportunity to discuss this further with you, so if you're willing, please reach out directly at your earliest convenience. Thank you, Alexandra Wildman - Service Director - (610) 965-1409

May 10, 2024

Trust your service dept with our car. Staff is always accommodating and great service everytime More

by marsglor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew
May 10, 2024 -

Lehigh Valley Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matthew met your expectations. Thank you again for choosing Lehigh Valley Hyundai, we look forward to having you as one of our valued customers for many more years to come!

May 10, 2024

Great service, short wait, everyone was very friendly. Thats about it, all very good. Very good More

by JP4541
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David
May 10, 2024 -

Lehigh Valley Hyundai responded

We appreciate your business and your review! Thanks from the Lehigh Valley Hyundai Team!

May 08, 2024

I have been coming to this dealership since 1995. Never disappointed . Dante is amazing! Satisfied! More

by Johnkath1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dante Mancini
May 08, 2024 -

Lehigh Valley Hyundai responded

Thank you, John, for choosing Lehigh Valley Hyundai. Your feedback and rating mean a lot to us. We're glad Dante was able to help, and we hope to see you again!

May 03, 2024

I am happy with the overall experience. Matt Daly was my service representative and he was great! He’s very professional, takes care of his clients, and provides the information we need. More

by Jpfladger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Daly
May 03, 2024 -

Lehigh Valley Hyundai responded

We're glad to know you had a great experience with Matt at Lehigh Valley Hyundai! We appreciate your feedback and look forward to assisting you during your next service appointment. Safe travels until then!

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