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Lehigh Valley Honda - Service Center

Emmaus, PA

4.8
1,465 Reviews
Call Service Center (844) 510-2624

1,465 Reviews of Lehigh Valley Honda - Service Center

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May 15, 2024

Nice renovation, But representative was not able to resolve problem. Totally unacceptable from honda experience More

by Kevalpatel1266
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maggie Martino
3.0
This rating includes all reviews, with more weight given to recent reviews.
Iad Antonios
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
2.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
2.0
This rating includes all reviews, with more weight given to recent reviews.
Damarys Henderson
3.0
This rating includes all reviews, with more weight given to recent reviews.
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May 15, 2024 -

Lehigh Valley Honda responded

We're sorry to read about your experience. It's important for us that all our customers leave satisfied and it seems we fell short this time around. We'd appreciate the opportunity to discuss this further with you, so please feel free to reach out at your earliest convenience. Thank you, Bronson Miller - Service Manager - 6109651332

Helpful
May 14, 2024

Very helpful staff, great service and fair price charged for the job and provided detailed information about upcoming need services More

by v_nirmal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 14, 2024 -

Lehigh Valley Honda responded

We're glad to know you found our staff helpful and the service great at Lehigh Valley Honda. We always aim for transparency with pricing and future needs, so it's wonderful that this was your experience!

Helpful
May 13, 2024

I was at honda vinart lehigh street dealership to get emission and inspection. I also needed to get new key fob since my key was not working properly. To program key it was 180.00 too much. Or else key w More

by Angelman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Griffin Kozel
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May 13, 2024 -

Lehigh Valley Honda responded

Thanks for sharing about your experience with Lehigh Valley Honda. We appreciate your business and hope to see you again soon!

Helpful
May 13, 2024

Service department kept me informed on the progress of my vehicle and explained the work done and when the next larger service would be needed. More

by FD McG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Lehigh Valley Honda responded

We're glad to know our service department at Lehigh Valley Honda kept you well-informed and helped clarify your vehicle's needs. Thanks for sharing this positive feedback!

Helpful
May 10, 2024

Excellent I had a dead battery and they checked it and replaced. Great timing….did not have to wait too long. More

by terrykhoury
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Griffin
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May 10, 2024 -

Lehigh Valley Honda responded

Thank you, Terry, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Helpful
May 10, 2024

Very understanding and always listens to what we want done ! Sam gives us the best service😊 More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2024 -

Lehigh Valley Honda responded

We are so happy that Sam and our Lehigh Valley Honda team earned your five stars. Thanks, Mike!

Helpful
May 08, 2024

The dealer is great and very professional , been going there for a lot years and was always treated very good! More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2024 -

Lehigh Valley Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, Kathy and it's great to hear about your excellent experience here at Lehigh Valley Honda.

Helpful
May 06, 2024

Sam Azar is beyond a FIVE STAR ⭐️ employee! !! He is the most knowledgeable, professional, trustworthy and friendly man in the LEHIGH VALLEY HONDA ORGANIZATION!!! More

by heidijoe87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 06, 2024 -

Lehigh Valley Honda responded

Heidi, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Sam met your expectations. Thank you again for choosing Lehigh Valley Honda, we look forward to having you as one of our valued customers for many more years to come!

Helpful
May 06, 2024

Courteous and explained what work was completed. Easy to understand. Would reccommend Jack to friends. More

by Carol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Alleshouse
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May 06, 2024 -

Lehigh Valley Honda responded

Carol, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jack met your expectations. Thank you for choosing Lehigh Valley Honda, we look forward to having you as a valued customer for many years to come!

Helpful
May 04, 2024

I received excellent service at Lehigh Valley Honda. Jack Alleshouse was extremely professional and knowledgeable in all areas. I am a very satisfied customer. More

by FulviaAlderiso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Alleshouse
Report | Print
May 06, 2024 -

Lehigh Valley Honda responded

Fulvia, Thank you! Jack and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lehigh Valley Honda.

Helpful
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