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Lehigh Valley Honda - Service Center

Emmaus, PA

4.7
1,481 Reviews

1,481 Reviews of Lehigh Valley Honda - Service Center

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May 31, 2024

Great service, great customer service, very professional service got my vehicle back in a timely manner .was very pleased with the job. Will be back with my other vehicle for service. More

by Carlos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Lehigh Valley Honda responded

Carlos, we're delighted to hear you had a great experience with our team at Lehigh Valley Honda! We look forward to servicing your other vehicle soon. Thanks for the kind words!

May 31, 2024

When you’re getting service make sure to see Sam A. For a service advisor. Not to put down the others because I’m sure they do their job well. But I’ve known Sam for years and he kind courteous and rea More

by twodarb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024

The dealership has a very welcoming atmosphere and the employees are receptive to your needs. More

by patfeast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Griffin Kozel
May 30, 2024

I’ve always had good service and have used Honda for years. But this time there was some mix ups. I was given 2 new keys. Only one works. I will have to come back to get that straightened out. Also, I w More

by dlfigu
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Olivia. And a woman working late in the garage area.
May 30, 2024 -

Lehigh Valley Honda responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this.

May 27, 2024

Lehigh Valley Honda service has always been very professional, competent and on time. Sam, in particular has always treated us with respect and professionalism. I have and will continue to recommen More

by Brian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2024 -

Lehigh Valley Honda responded

Brian, we're delighted to hear that Sam and the team at Lehigh Valley Honda have consistently provided you with excellent service. Thanks for your recommendation!

May 25, 2024

Appointment scheduled quickly, service completed in timely manner and I was advised of work being performed and estimated cost More

by Js
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Lehigh Valley Honda responded

We're glad to hear your appointment was scheduled quickly, and the service was completed efficiently at Lehigh Valley Honda. Thanks for sharing your positive experience!

May 25, 2024

As always I’m very happy and proud knowing Lehigh Valley Honda is got my back. Very pleased with everything they do . More

by Fadi.sbat62
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Lehigh Valley Honda responded

We're delighted to hear that you're consistently pleased with our service at Lehigh Valley Honda. Thanks for your continued trust and support!

May 25, 2024

My experience here is mixed. I went to this dealership to repair something, and they charged me $200+ for a diagnostic fee even though I told them exactly what was wrong with the More

by isi_lollipop
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Samantha
May 27, 2024 -

Lehigh Valley Honda responded

It's disappointing to hear about your experience and the unexpected diagnostic fee. We aim for transparency in our services, so it's concerning to hear this feedback. We'd like to discuss this further with you and see how we can make things right. Please reach out when convenient. Thank you, Bronson Miller - Service Manager - 6109651332

May 25, 2024

I have been a customer of Lehigh Valley Honda for a long time. I bought my current used car from the dealership. Their service for an “off brand vehicle” is as dependable and efficient as their Honda servic More

by vscan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maggie Martino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Lehigh Valley Honda responded

Thank you for your continued support! We're delighted to hear that our service meets your expectations, regardless of the vehicle brand. Safe driving and see you next time at Lehigh Valley Honda!

May 24, 2024

Solid core of employees, most will go out of your way to help you get what you need More

by Tky9179
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Azar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bronson Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack
May 24, 2024 -

Lehigh Valley Honda responded

We are so happy that our Lehigh Valley Honda team earned your five stars. Thanks for working with us.

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