Leesburg Volkswagen - Service Center

Sarah & Jeff made my purchase possible, Sarah’s personality, knowledge of vehicles, commitment to the satisfaction of customer. Jeff a no nonsense financial officer with just the wave of a pen mak personality, knowledge of vehicles, commitment to the satisfaction of customer. Jeff a no nonsense financial officer with just the wave of a pen makes any agreement possible and DONE. To the satisfaction of me. Thank you! More

I have been with Jenkens Volkswagen wagon 11 years with 2 new Volkswagen and have had excellent service with all personnel and maintenance.Never had any complaints. Margaret B. new Volkswagen and have had excellent service with all personnel and maintenance.Never had any complaints. Margaret B. More

Had my car serviced and was very pleased today. My service advisor, Jeffery Lorenzo was very helpful and courteous. He kept me informed and the car was finished in a timely manner. In reviewing My service advisor, Jeffery Lorenzo was very helpful and courteous. He kept me informed and the car was finished in a timely manner. In reviewing my records, the service was by J. Dunbar. The car runs get! More

Everyone was friendly service writer. Christie Cook was exceptionally great Took care of my problems. Christie Cook was exceptionally great Took care of my problems. More

Dealership, bathroom and waiting area was clean and exceptional. Courtesy drive home with long. Wait time avoided was provided. High standard of workmanship and rapid completion of repair work was perf exceptional. Courtesy drive home with long. Wait time avoided was provided. High standard of workmanship and rapid completion of repair work was performed. More

Very poor service. Had an appointment for installation of high and low beams only to be told after waiting for 2 hours at the dealership that the parts were not there. Had an appointment for installation of high and low beams only to be told after waiting for 2 hours at the dealership that the parts were not there. was told the cost would be 800.00 after being quoted a price of 380.00. Told to come back the next day and the lights would be there. I did return the next and the lights were installed BUT they did not work because I now needed a left module at a cost of 800.00 and the part would arrive in 2 weeks. I paid my bill for the light installations and left the dealership. I will not be returning for nay repairs or purchases at this dealership. I felt very disappointed and unappreciated. More

I have been to tbis dealer for seven years! I noticed how you have improved your engagement with customers via streaming on videos. Good to learn! I noticed how you have improved your engagement with customers via streaming on videos. Good to learn! More

Clean and organized environment. Service was excellent. Everyone there was inviting and nice especially the receptionist, Christine Henry. What a team you have there. Service was excellent. Everyone there was inviting and nice especially the receptionist, Christine Henry. What a team you have there. More

The service center and the auto technician alway perform and outstanding job. They are courteous and listen to all your needs when you bring in your vehicle. and outstanding job. They are courteous and listen to all your needs when you bring in your vehicle. More

Great customer service! Took us early for an oil change. Drove us to Cracker Barrel for lunch and picked us up when we were finished. Nice job! Took us early for an oil change. Drove us to Cracker Barrel for lunch and picked us up when we were finished. Nice job! More