Larry H. Miller Toyota Lemon Grove

Every trip to Larry H Miller Service is worse than the last. Today I spent ten minutes waiting (blocking) the street due to a back up of cars on their service drive. I finally dropped off my car. I asked last. Today I spent ten minutes waiting (blocking) the street due to a back up of cars on their service drive. I finally dropped off my car. I asked about the 25k service. There is no oil change. They check fluid levels, tires, etc. An hour later I get a message that my car needs a new air filter and wheel alignment. I decline. A coulple minutes later I get a notification my car is done. When I pick up my car the documentation says my tires were checked. I look at the tire pressure sensors and it's 34/34/32/28. The paperwork says they're all 35. From appearances they did nothing. I have no idea if they rotated the tires but I suspect they didn't. I'm utterly disappointed with this xxxx. I swear something goes incredibly wrong with every service there. More

I took in my vehicle today to get the oil change done and Scott was my service advisor. I would totally recommend him. He was great made everything so easy And super understanding for someone that doesn’t re Scott was my service advisor. I would totally recommend him. He was great made everything so easy And super understanding for someone that doesn’t really know much about vehicles. More

This dealership is honest when it comes to service and the customer service is great the customer service is great More

Gerardo was so very helpful and personable ! He made car shopping easy and fun! He went above and beyond to make me feel valued and made sure everything went smoothly! Josue in finance was aweso He made car shopping easy and fun! He went above and beyond to make me feel valued and made sure everything went smoothly! Josue in finance was awesome too and did everything he could in getting me the payment that I needed with all the extras ! I am extremely grateful and will be back and refer anyone and everyone to them! I love my new to me car! More

The staff of your dealership are happy, polite, knowledgeable, and caring. From Trudy to Art, they answered my questions, knew what they were talking about and very helpful. I feel comfortable aski knowledgeable, and caring. From Trudy to Art, they answered my questions, knew what they were talking about and very helpful. I feel comfortable asking questions and treat me with respect. More

This was my first service on my 2023 Venza. I was 3rd in line for a 7AM appointment. At 6:50 I was greeted by a very pleasant gentleman doing the initial check in. Sharply at 7 the doors I was 3rd in line for a 7AM appointment. At 6:50 I was greeted by a very pleasant gentleman doing the initial check in. Sharply at 7 the doors were opened and I entered the service area. Within a couple of minutes I was greeted by Allen who explain the process and estimated a 45 minute timeframe. Within 40 minutes my car was ready. Allen answered one question and I was on my way before 8AM. More

Awesome service department, this is my number one place for service and they keep my Toyota running great. Trudi is a great service advisor. for service and they keep my Toyota running great. Trudi is a great service advisor. More

Excellent service, Scott buckman is the best consultant! ! Thanks Scott appreciate your service. See you next time ! Thanks Scott appreciate your service. See you next time More

I dropped in while in the area and was fit into the schedule. Was advised to do some other maintenance and took the service reps advice because I thought it over and I trust her. Service was done exped schedule. Was advised to do some other maintenance and took the service reps advice because I thought it over and I trust her. Service was done expeditiously. More

Clean, nice complimentary snacks and coffee. And always great customer service by service advisor Trudy. And always great customer service by service advisor Trudy. More