Larry H. Miller Subaru Boise
Boise, ID
Filter Reviews by Keyword
By Type
Showing 1,267 reviews
Very efficient operation. Seems like everything that can be anticipated in customer service, is. Answers to questions are forthright and speedy. I especially like the drive up Seems like everything that can be anticipated in customer service, is. Answers to questions are forthright and speedy. I especially like the drive up, covered reception / departure area. Seems like a good group of employees doing what they can to get the customers's car serviced and out the door. Good experience. More
The online scheduling did not save the correct appointment type even though I have a verified email denoting it. Logan did a great job making sure the email verified work was completed in a timely appointment type even though I have a verified email denoting it. Logan did a great job making sure the email verified work was completed in a timely fashion. More
Good service. Appreciate the review of items that need to be considered for maintenance. No pressure to do additional work which I appreciate Appreciate the review of items that need to be considered for maintenance. No pressure to do additional work which I appreciate More
Great Service, organized, all our questions were answered, and any that needed a solution was quickly responded to. Will definitely recommend them for future customers answered, and any that needed a solution was quickly responded to. Will definitely recommend them for future customers More
Seems like good service, just a little indifferent. Not as friendly as I am used to. Interesting no one ever talked to me as I was looking at cars. I wanted to buy a replacement car for my wife. But ma Not as friendly as I am used to. Interesting no one ever talked to me as I was looking at cars. I wanted to buy a replacement car for my wife. But maybe not here. More
Service was a unscheduled routine, and added on annual alignment and brake replacement rear, which I knew was coming. Was done and out while waiting within two hours. Starbucks across street and burger pl alignment and brake replacement rear, which I knew was coming. Was done and out while waiting within two hours. Starbucks across street and burger place across from corner for lunch. Quite happy as usual!! More
I took my car in to get it fixed and get an engine harness put on it, and they ordered the wrong part so I had to wait days more than when they got it. They supposedly hooked it up and I left and foun harness put on it, and they ordered the wrong part so I had to wait days more than when they got it. They supposedly hooked it up and I left and found out that my air conditioning did not work so I had to take it back in and it was their fault. They didn’t hook it up, right my air condition did work. I got it serviced, and when I got home found out that they didn’t rotate my tires. They didn’t fill the fluids. I reached out to the service department and tried to get the service manager, but they avoided me. I will not take my car back in there , I do not like to be lied to excuses when they get caught being negligent. I’m very disappointed in Larry Miller Subaru. They used to be a really good place to go. I don’t believe customer service or work is what it used to be. More