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Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque

Albuquerque, NM

Overview
Reviews
Vehicles
3.8
762 Reviews
Call Dealership (505) 404-0108
View Awards

8528 Lomas Blvd NE

Albuquerque, NM

87110

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Showing 762 reviews

May 04, 2024

Sexist. Untruthful. Manipulative. Deliberately poor communicators. Opportunistic. Exploitative. Misleading. The only place in Abuquerque where you can More

by robbynsanger
Finance Experience
Recommend Dealer
No
Employees Worked With
Ron Apodaca
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Helpful
May 02, 2024

Service technicians don’t do what customer requests I was told my steering wheel cover would fit I didn’t. They didn’t even try to put it on I had to ask them again because it was lying in my front sea More

by nettiemae
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Manager , Juan Capo
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May 04, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for your feedback. It’s unfortunate to hear that you didn’t experience the excellent customer service we aim to provide. We would like the chance to learn more about your situation in order to help you get the answers you’re looking for and to improve the services we offer. Please give me a call at your earliest convenience and we can work together to resolve your frustrations. Thank you for your time. - Tripp Steele, General Manager, (505) 366-2910

Helpful
May 01, 2024

Quality dealership with friendly knowledgeable people who are ready to help at the drop of a hat. More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Courtney
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May 03, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for the 5-star rating and for choosing our dealership for your automotive needs! We're happy to hear that you had a great experience with us and that our team was able to assist you in a timely and professional manner. We look forward to serving you again in the future!

Helpful
May 01, 2024

Q (Marcquise Morgan) the service advisor was great. Dealt with me a politely and professionally, kept me informed during the entire service on my vehicle. Also the service man, didn’t catch his name, More

by Jerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcquise Morgan
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Helpful
May 01, 2024

Q was very courteous and a good communicator. Kept me in the loop on the vehicle status while I waited for the repair to be completed. I appreciated his optimism, and he’s one reason I would come More

by Daverauch10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marquise “Q”
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May 03, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for your positive review. Our team works hard to create a smooth and satisfying process, and it's wonderful to hear that we were able to do that for you. We hope to see you soon for all your future automotive needs.

Helpful
April 30, 2024

Very long wait for a scheduled oil change. Almost 2 hours. Although I understand that the dealership is extremely busy, I recommend putting more time between appt times and reduce the number More

by dwightrc
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Marcquise
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May 03, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you so much for the kind words and the 5-star rating! We're glad to hear that our team was able to provide you with the level of service that you expect and deserve. It was a pleasure doing business with you, and we hope to see you again soon!

Helpful
April 30, 2024

Slow and horrible customer service techs are not experienced and do not seem to know what they are doing More

by Chavez96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roberto
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May 03, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

We apologize for any frustration that you experienced due to long wait times and poor communication. We understand that this is not the level of service that our customers deserve, and we would like to make it right. We are committed to improving our communication and reducing wait times in the future. Please reach out to us so that we can discuss your experience and find a solution. - Tripp Steele, General Manager, (505) 366-2910

Helpful
April 30, 2024

Howard is an outstanding service advisor he always takes care of me when I come in More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Courtney
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May 03, 2024 -

Larry H. Miller Chrysler Jeep Dodge Ram Albuquerque responded

Thank you for choosing our dealership for your automotive needs and for leaving us a 5-star review! We're happy to hear that our team was able to assist you in a friendly and professional manner and that you were satisfied with the service you received. We appreciate your business and look forward to serving you again in the future!

Helpful
April 27, 2024

I had a great buying experience, no pressure, sales person that listens to your needs and get you what you want at a great price More

by abaca64cuda
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Capo, Brandon Hill, Michael "Tripp" Steele
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Helpful
April 27, 2024

This dealership is so helpful. Howard Courtney is so great to work with and always makes sure all our needs are met. More

by seth.mcvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Courtney
Report | Print
Helpful
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