Langdale Ford

Very disappointed in langdale Ford I had my car towed to Ford to get a diagnostic test that costed $150 on my car. I fix what needed to be fix but still having the same problem. Also ford had my car for 5 d Ford to get a diagnostic test that costed $150 on my car. I fix what needed to be fix but still having the same problem. Also ford had my car for 5 days and had me missing classes. so pissed off and feel that I was used due to the fact the problem was not fix. I’m a college student. More

We were car shopping online and found they have the vehicle we like. Contacted them via email and they were very friendly and they responded quickly. Understood our budget limit and kept us updated if vehicle we like. Contacted them via email and they were very friendly and they responded quickly. Understood our budget limit and kept us updated if there's any changes on the price. Special thanks to John King who patiently answered my questions about the vehicle. Unfortunately we could not make a deal but I would recommend them. More

Uncooperative, condescendng, lost any future business. Went to Langdale supercenter with hope of purchasing our son that is in the military stationed else where a vehicle on line. Our son had spoke to Joe Went to Langdale supercenter with hope of purchasing our son that is in the military stationed else where a vehicle on line. Our son had spoke to Joe Bowen sales manager prior to us going to look at the vehicle he had his heart set on. We were greeted by a very pleasant salesman Danny Beverly very courteous and professional. Took said vehicle for test drive. Contacted son as to what we thought he was very interested in purchasing. Crunched numbers with Mr Beverly said he would have to get approval from Mr Bowen. Needless to say Mr Bowen showed back up in Mr Beverly's office with condescending attitude and lecture with a take it or leave it attitude. We were on speaker phone with son Mr Bowen never afforded my son opportunity to interject with any questions or me and my wife for that matter. Mr Beverly left his office along with Joe Bowen seemingly embarrassed by what just occurred felt sorry for him he tried his best. to make the deal work. Mr Bowen's customer service approach and skills need to be called into question and the lack of any respect he displays to my son that is active duty and myself retired military. We weren't asking for special privilege but some respect and courtesy as a customer. My son had a pre approved financing through USAA and was told we would have to leave deposit because USAA took too long to process paper work for sale which to my understanding not the norm required purchase of a vehicle. My son went to another dealer received outstanding customer service, purchased a truck that he is absolutely pleased with at an incredible savings compared to what he was looking to purchase at Langdale talking saved thousands. Will never do business at Langdale Ford nor will I encourage my friends. I don't appreciate how he treats the military especially ! More

I mean what can I say you got the job done! If I was to critique your work I’d say you did an awesome job with sell me this car. You make things way more simple appreciate it .. good luck on your other sal critique your work I’d say you did an awesome job with sell me this car. You make things way more simple appreciate it .. good luck on your other sales in the future I’m sure you’ll sell a lot keep up the good work bro More

Thanks for the rescue Langdale Ford "Thanks for the rescue Langdale Ford" Wanted to thank the Langdale Ford Service Team & Derrick Jones for getting us back on the road on an interrupte "Thanks for the rescue Langdale Ford" Wanted to thank the Langdale Ford Service Team & Derrick Jones for getting us back on the road on an interrupted start of our vacation. Our F-150 broke down on our way from Florida to Michigan. They squeezed us in, diagnosed the couple problems we had with our truck and had us rolling again the next morning....It was even covered under a combination of our drive train and extended warranties. They could not have be more professional or courteous. Hopefully we never have another emergency service requirement, but it is great to know that there is such a great service department there on our future travel to or through Valdosta. Thanks again Derrick & Team Langdale Ford !!! Ken & Veronica Stuart, Florida More

Great Service My grandson and I were headed home from South Florida when we had a flat tire just off the Lake Park exit. I called Woody Kaufman who is service mana My grandson and I were headed home from South Florida when we had a flat tire just off the Lake Park exit. I called Woody Kaufman who is service manager there. He was out for lunch but his voice recording transferred me to his cell phone. Luckily he was nearby and picked us up and carried us to Langdale Ford. He had my vehicle towed to Quick Lane at Langdale Ford where David Patel and his crew took very good care of us. We were soon back on the road headed home. If we lived closer we would definitely use their service department and I feel sure that when we are in the market for a new vehicle we'll definitely check with them. More

First Experience Buying a Vehicle This experience was my first time buying a vehicle. My grandpa and I had our eye on a certain truck. By the time of our appointment, the vehicle had j This experience was my first time buying a vehicle. My grandpa and I had our eye on a certain truck. By the time of our appointment, the vehicle had just sold. I was able to talk to Woody and tell him about the truck and the accessories that were installed on it. He was able to find the same truck at another dealership and have it sent the next day with all of the same accessories installed. Woody was able to answer all of our questions and walk us through the pricing and contract step by step. During the test drive I was able to get some personal advice from Woody about future buying. All of the Langdale Ford staff and especially Woody showed nothing but professionalism and hospitality. Thank you for making my first experience a good one. More

Worst service experience ever. BEWARE of the service department!! I finally got my 2018 Expedition back today after SEVEN WEEKS of it being at Langdale Ford. Over those 7 weeks I he BEWARE of the service department!! I finally got my 2018 Expedition back today after SEVEN WEEKS of it being at Langdale Ford. Over those 7 weeks I heard numerous excuses from Derek as to why my car wasn't and couldn't be fixed in a timely manner. After contacting the service manager and then Ford customer service last week I was able to get my car back. It is still not running correctly!! This has been the worst experience I have ever had at a dealership. From the looks of other reviews it looks like this type of experience is common here. If you want a quality experience go somewhere else! More

Finished in a Timely Manner The dealership was splendid! Called and confirmed the problem with an estimate in mind. As well as delivered superb service in a timely manner! Liter The dealership was splendid! Called and confirmed the problem with an estimate in mind. As well as delivered superb service in a timely manner! Literally, got my truck serviced and fixed all in the same day. Cannot thank them enough! If you have a Ford vehicle in the Valdosta area, take them to this one on Magnolia street! More

Thank you for my new car I wasn’t planning to buy a car, just looking. But Heath Ellis was very kind and patient with me and explained everything. He answered all my questions I wasn’t planning to buy a car, just looking. But Heath Ellis was very kind and patient with me and explained everything. He answered all my questions, and took me for a test drive. He wasn’t pushing or trying to rush me in anyway. I felt very comfortable with him and felt he was being honest with me. The sale manager was very accommodating as to what we would like to do as far as financing. I would buy again from Langdale Ford Valdosta and recommend my friends. More