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Land Rover Sudbury - Service Center

Sudbury, MA

4.8
380 Reviews

380 Reviews of Land Rover Sudbury - Service Center

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May 17, 2024

Service at the dealership is always professional and solicitous. In particular, I have had terrific experience with Derek. More

by Ckeefe@nixonpeabody.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

The dealership took care of all my cars needs. Derek was very responsive and helpful. I greatly appreciated the loaner car and the high level of customer service! More

by Kathrinesnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Land Rover Sudbury responded

Kathrine, we're delighted to know Derek and our team at Land Rover Sudbury could provide you with the high level of customer service you deserve. Thanks for sharing your experience!

April 07, 2024

Friendly, professional and worked with me to reduce costs. Additionally, provided a loaner. Great experience from beginning to end. Look forward to my next service in Sept. 2024. More

by trout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2024 -

Land Rover Sudbury responded

We're glad to know you had a great experience with us at Land Rover Sudbury! It's wonderful that our team could assist in reducing costs and providing a loaner. We look forward to seeing you for your next service in 2024! - Land Rover Sudbury

April 05, 2024

Derek Dwight is the consummate professional; explained all the repairs and got all necessary work done. More

by ayeyinmen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2024 -

Land Rover Sudbury responded

We're glad to know that Derek provided you with a thorough explanation of the repairs at Land Rover Sudbury. Thanks for taking the time to share your experience!

April 03, 2024

Derek Simpson and Luiz Angelo were very responsive to my car's needs. Derek made sure that my car was diagnosed correctly and fixed in a timely manner. Kudos to all the technicians as well who worked on my More

by dbegany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luiz Augusto Angelo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2024 -

Land Rover Sudbury responded

Dbegany, we're delighted to know that Derek, Luiz and our tech team at Land Rover Sudbury were able to address your car's needs effectively. Thanks for recommending us!

March 29, 2024

Yet another amazing experience with the staff at Sudbury Land Rover. Always so pleasant and professional!!! Not that I want to have issues with my Discovery, but it’s always a pleasure when it does. Cross m More

by tn112570
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zashary Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Skoglund
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aya, George
Apr 01, 2024 -

Land Rover Sudbury responded

We're so glad to know you've had another great experience with us at Land Rover Sudbury! Thanks so much for your support and feel free to stop by any time!

March 24, 2024

Made sure they got the job done correctly even very apologetic and took full responsibility. More

by Mo2024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Land Rover Sudbury responded

Helping you have a five-star experience is what we're all about! Thank you for being a customer! - Land Rover Sudbury

March 23, 2024

I got exceptional service here for my car. It’s been serviced many times and Derek has always been on top of my cars needs. More

by Astrid Berganza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Land Rover Sudbury responded

Astrid, we're delighted to know that Derek and our team at Land Rover Sudbury have consistently provided exceptional service for you & your vehicle. Thanks for the great review!

January 07, 2024

Dereck was great to work with. Everyone is friendly, helpful and informed. I’ve always loved my Range Rover and now I love the dealership and working with them. Also, I spoke wi More

by reynoldsrachel76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek and Aiya
Jan 08, 2024 -

Land Rover Sudbury responded

Rachel, thank you for the 5-star rating! we're delighted to know that Dereck and Aliya provided you with a great experience at Land Rover Sudbury. We appreciate your kind words about our team and are here for any future needs!

December 30, 2023

Bryson has been my service advisor for two times in the past couple months. He is extremely knowledgeable, kind and courteous. He knows a lot and it shows! It was a pleasure to have him as my advisor, More

by alaragurler56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryson Paulding
Jan 03, 2024 -

Land Rover Sudbury responded

Hi A Lara! We're delighted to know that Bryson's knowledge and courteous service made your visits memorable at Land Rover Sudbury. We look forward to assisting you again in the future!

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