Jaguar Land Rover Houston Central - Service Center

My service was so quick, and they keep me In the loop every step of the way. Over all Great customer service. every step of the way. Over all Great customer service. More

From the moment I purchased my car through the certified preowned program with Trevor in sales, to every encounter I’ve had with service personnel for tire or wheel replacement/maintenance. Every encounter preowned program with Trevor in sales, to every encounter I’ve had with service personnel for tire or wheel replacement/maintenance. Every encounter has been excellent… Above and beyond to help me at every turn, Rowland is the most recent example of excellent service. More

Treated with respect and courtesy. Pleased to see I was offered Uber to transport me back and forth from work Pleased to see I was offered Uber to transport me back and forth from work More

Making an appointment was easy. The appointment itself was quick and well done. Very happy with the results. The appointment itself was quick and well done. Very happy with the results. More

Great experience overall! !! Fantastic service and professionalism! We own 7 Rangerovers and will definitely use Central for all our service needs. !! Fantastic service and professionalism! We own 7 Rangerovers and will definitely use Central for all our service needs. More

Had really good experience with Edward Diaz in service department . Also , really appreciated detailed inspection reports and solid repair scope of work to make my beautiful car running again . department . Also , really appreciated detailed inspection reports and solid repair scope of work to make my beautiful car running again . More

My parking break suddenly would not release over the weekend. We called roadside assistance first thing Monday morning. LRCH received my vehicle around 2pm. They were able to get it fixed and replace weekend. We called roadside assistance first thing Monday morning. LRCH received my vehicle around 2pm. They were able to get it fixed and replace a part in less than 24 hours. My car was ready for pick up by 10:30 the next morning! More

Edward was really great! He was very helpful and knowledgeable . Great service department..always a pleasure to visit. He was very helpful and knowledgeable . Great service department..always a pleasure to visit. More

Absolutely worst service i’ve ever experienced. Went to drop off my vehicle early in morning with appointment and tried to tell them that i live 3 hours away so please take good care of my car. The Went to drop off my vehicle early in morning with appointment and tried to tell them that i live 3 hours away so please take good care of my car. The engine light was kinda on and off with no any weird sound or anything wrong while running. After diagnosed they gave me whole checklist with everything was OK except the DEF DOSING INJECTOR AND REGERATION FILTER that need to clean because Diesel system may run different also come with unreasonable price almost $600 just for cleaning. Then i wanna know the reason causing problem and they said maybe im not having my cat running at enought speed 75mph on the highway but they dont know that im on the highway 30 minutes every single day to work. Ridiculous and how stupid i still want them to repair. CLEANING SYSTEM took almost all day when dropoff at 8am and get the car back at 6pm. Ok Fine after waiting all day and drove the car back home only 30 minutes on the road then the engine light was on again that make me ao upset. I dont know if the engine could die on the way home so who will take responsibility for us while im driving my wife and kids home. I usually got my service done at north houston dealler with nothing wrong. I dont know why this time i took my carhere and paid for nothing fixed. I will write this review on all of my social media so people could be aware and pick the right place for their service needed. The advisor name was Rolando Flores. Horrible service and i dont know what the technician did to my car. Called them back on next day and he told me maybe my car runs into different error code. Are you trying to steal customer’s money by doing this? Fixing problem for so many time? Wasting their time to ask them coming back and forth to pay for your service? I would Give you ZERO star if i can. I will call mu bank to get my money back i will get my car fixed at another dealer. Never see any Luxury Brand could do this horrible service to customer. Never get my car appraised even i did requested from them. More