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Koch Bethlehem Ford - Service Center

Bethlehem, PA

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63 Reviews

63 Reviews of Koch Bethlehem Ford - Service Center

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April 14, 2024

Nicholas was great. repairing my Mustang? 2015 they had the car for a while, but they made good. Bethlehem Ford outstanding outstanding outstanding. Thank you. James l More

by Jaylovelorrie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Holland
July 23, 2023

Patient, made me feel that I really was important to them as a returning customer More

by aconahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky Pagan
Jul 23, 2023 -

aconahan responded

Totally satisfied with every aspect of service but then I ended up purchasing a new vehicle and I am more pleased than I expected

Jul 23, 2023 -

aconahan responded

Very satisfied with all aspects of your dealership!

May 05, 2023

Don't get your car fixed here. Josh the manager will lie to you about what is wrong, they will misdiagnose the problem. Keep your vehicle for two months and not care enough to offe More

by wendikratzeragency
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh, Rob, Brian Hubert
October 02, 2021

They were supposed to rotate my tires and they didn't, I went for a quick lane and they didn't put wiper liquid on me, they didn't check any kind of liquid, they didn't change my tire because a screw didn't More

by Justino
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Advisor Paul sigler and technical Joshua Ehret
September 11, 2021

I have been dealing with Mike, Justin and Steven all of them have been great. Going above and beyond to make thing right with my car. thank you all so much. More

by arnerb50
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Justin Wildman, Steven Barker
August 31, 2021

The employers are always very friendly and knowledgeable about work being done on my car and the work is always completed in a timely manner. More

by Sally.wildman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kresge, Justin Wildman, Steven Barker
August 18, 2021

Pleasant and professional as always - customer area was nice The estimated time to complete was accurate and they gave me an estimate for additional maintenance requirements More

by Bob
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Barker
July 20, 2021

Pleasant staff. Was acknowledged and waited on right away. We waited for our inspection and emissions. Took a little over an hour. Price was good. Later we received a video from the mechanic explaining More

by Gary Matlaga
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Kresge, Justin Wildman, Steven Barker
July 11, 2021

The Ford Sales and Service has always been very efficient and kind in response of whatever is needed.. It is always very easy to schedule an appointment. Thank you! More

by emilia.publichealth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony in Service, Kevin Kresge, Justin Wildman, Steven Barker
July 03, 2021

Great service, work gets done fast with care. They have services my vehicle since I bought it from them and done a great job since then. More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Haag
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Wildman
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