Knight Claremont Chrysler Dodge Jeep Ram - Service Center

Service Department is a GHOST TOWN! No one ever answers the phone and physically you can't find anyone ever there. This dealership is a joke!!! No one ever answers the phone and physically you can't find anyone ever there. This dealership is a joke!!! More

In my infinite wisdom thought I would try them out again, even though last time I had them quote a repair it was three times what I ended up paying at a local shop. Made an appointment, filling out all of t even though last time I had them quote a repair it was three times what I ended up paying at a local shop. Made an appointment, filling out all of the issues as well as standard maintenance that needed to be done. Drove this afternoon, well in advance, and was greeted as usual. Walked through what I needed, as described in my appointment; that's where the fun began. Other than the standard maintenance, having issues with the tire sensors and overall system (of which they fixed less than a year ago). Was told they would need 7-10 business days just to diagnose (and keep the vehicle the whole time). Never did they reach out in advance to warn me of this (and thank god I don't live too far away). What a complete joke of a business, and for sure this time will stay far far away. More

I’ve been assisted by Elvira for my last service on my vehicle and I addressed some things I was promised by both the manager and the sales person. She was no help and said my vehicle would never be “100% vehicle and I addressed some things I was promised by both the manager and the sales person. She was no help and said my vehicle would never be “100%” as she said. I spoke to the manager and he said he’d take care of it, it’s been a year now and still nothing. More

Very helpful and answered all my questions No Small Mexican young lady helped me..she said she moved here from Vegas... very polite and helpful to my questions Mexican young lady helped me..she said she moved here from Vegas... very polite and helpful to my questions More

Absolutely terrible. Would NOT recommend. I had an appointment at 820am for oil change. I arrived at 810 and was first in line. One of the employees, came out from his cu Would NOT recommend. I had an appointment at 820am for oil change. I arrived at 810 and was first in line. One of the employees, came out from his cubical and bypassed me, walking to the person that arrived after me and assisted him. A female came out and asked if she could help, I told her the issue and she started helping me out but then stopped because the employee that bypassed me was the one actually assigned to help me out (Robert M Hogan). So I had to wait until he was done. Anyways they take my car and promised it at 10am. I came back at 1030 only to find out my rubicon hadn’t even been moved. So they said I had to wait longer. I asked for a manager. Manager was rude and said he said he would address the issues with his team but refused to take any kind of complaint. Saying, “there is nothing for me to keep note of or write down! We don’t keep track of complaints” Anyways they finally did the oil change and had to assign two techs to speed up the process. I still didn’t leave until after 11am.over three hours for an oil change, ridiculous. It’s sad to see that while I was waiting, I walked and spoke to sales persons. They said that John Elway’s sold the dealership because of poor management and service teams, guess nothing changes with new ownership. More

Dealership was professional and courteous. There was a mixup with the outside vendor providing the service to my vehicle and the dealership made sure I was taken care of and was given a compl There was a mixup with the outside vendor providing the service to my vehicle and the dealership made sure I was taken care of and was given a complimentary car wash. More

Wonderful service, the advisor Robbie very helpful and got most of my vehicle needed attention cover under warranty and kept me updated and informed the process of my 300. Thank you Robbie. got most of my vehicle needed attention cover under warranty and kept me updated and informed the process of my 300. Thank you Robbie. More

Very Very Very Very Very Excellent work and will return here for whatever issue I have here for whatever issue I have More

Very responsive to service request…friendly and very helpful to an out of state visitor… helpful to an out of state visitor… More

Not terribly happy that a “few hours” turned into 9, but it is what it is. it is what it is. More