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Klaben Ford Lincoln of Warren - Service Center
Warren, OH
983 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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983 Reviews of Klaben Ford Lincoln of Warren - Service Center
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April 25, 2024
Always very satisfied with my service at Klaben Ford! Great service for a fair price! Great service for a fair price! More
by keith_mccowin
Verified CustomerEmployees Worked With
Helpful April 19, 2024
I had a list of concerns and issues All issues and concerns were addressed They called me and told me how each issue was delt with They explained how I was billed and discounts etc The prrson who p concerns were addressed They called me and told me how each issue was delt with They explained how I was billed and discounts etc The prrson who picked up the car was also very helpful More
by LINDAWARD12342
Employees Worked With
April 12, 2024
Friendly atmosphere and staff. I will be back again for my future services with my vehicle. I will be back again for my future services with my vehicle. More
by MR.DGIBBS
Employees Worked With
April 12, 2024
Fast and friendly. ...I will be back again. Excellent job and they actually washed the truck at this dealership ...I will be back again. Excellent job and they actually washed the truck at this dealership More
by michaelputro
Employees Worked With
April 11, 2024
Very nice experience, everyone was great. Did not have to wait long and it was fairly busy. Did not have to wait long and it was fairly busy. More
by Cyndi Fig
April 08, 2024
I like Klaben. Wish they were closer to home in Canton. Feel like I’ve been treated fairly every time I stop in. Wish they were closer to home in Canton. Feel like I’ve been treated fairly every time I stop in. More
by moosemyers
April 05, 2024
John the service manager always take good care of me. I would recommend this service department to anyone. I would recommend this service department to anyone. More
by RoyScott1800
Employees Worked With
April 05, 2024
Great Service. Rob Seifert did an outstanding job taking care of my issues with my vehicle. Rob Seifert did an outstanding job taking care of my issues with my vehicle. More
by josephsidoti
March 29, 2024
For 50 years I've purchased my vehicles from Klaben Ford-Lincoln, in Warren, OH. I’ve also taken my cars there for bodywork and servicing. However, in the early part of March, 2024, my Lincoln was Ford-Lincoln, in Warren, OH. I’ve also taken my cars there for bodywork and servicing. However, in the early part of March, 2024, my Lincoln was involved in a hit-and-run accident, in which damage was done to the passenger side and front fascia of my Lincoln MKS. I set an appointment with Klaben Ford-Lincoln, and Michael checked the damage done to my car. As he surveyed the damage on my Lincoln, he pointed out parts that were going to need replaced, like one of my door panels and a couple other items. When he was done, I asked him, “Would it be possible to take the door panel off to fix?”, and Michael told me “No”, it would need replaced.” Apparently, after he talked to a representative at Grange Ins. Co., he sent me my estimate by email. As I looked it over, it included almost exclusively labor charges, paint and a couple parts that were not expensive. They were looking at 57 hours of labor including painting and less than $50.00 in actual Lincoln parts. Thinking that Klaben would do what was right, I went forward with the deal. I asked Michael how many days they would take for the repair and after looking over all the work that would be required, he told me, two weeks. I dropped my Lincoln off March 18. I was called by Michael March 26, telling me my Lincoln was done. So, in actuality it only took five or six days. On Wednesday, March 27, I went to Klaben Ford-Lincoln's body shop to get my car. I would love to say that the work done was terrific, but, not surprisingly, I was looking at a wavy door panel. I guess that was the best they could hammer out the dents. I’ll just have to live with it. The best part of the deal, I still had to pay my $500 deductible. I probably could have taken my car to Joe Shmoe's Body Shop, and had the same work done for not too much more than the $500.00. So, just like everything else in the country, everything costs more, and what you get in return...well, I won't say it. I’m currently looking up Joe Shmoe’s Body Shop phone number for the next time. Maybe he sells and fixes cars too. More
by WBTAYLOR73
Employees Worked With
March 29, 2024
They have the best mechanics employed there. They do a great job and they are fast. My car never lets me down with them taking care of my cars mechanical maintenance. They do a great job and they are fast. My car never lets me down with them taking care of my cars mechanical maintenance. More
by MRM
