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King City Chrysler Center

Mt Vernon, IL

Overview
Employees
Reviews
Vehicles
4.7
322 Reviews
At King City Chrysler, we are committed to exceptional customer service and quality cars, at affordable prices. Our team is proud to serve the communities of Mt. Vernon, Fairfield and surrounding areas. We look forward to providing you with the best car buying experience possible. Shopping for a new or preowned vehicle is fun when you visit King City Chrysler Center Inc, located in Mt. Vernon, Illinois. Our customers come from throughout the St. Louis, Missouri, metro area to take advantage of our low-pressure, hassle-free experience. We also have an extensive inventory of new and used cars, a service department, and plenty of other perks.
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1603 Broadway St

Mt Vernon, IL

62864

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Showing 322 reviews

May 15, 2024

Friendly and efficient. I was in and out for oil change and tire rotation in 45 minutes. More

by CHUCKYVENABLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

King City Chrysler Center responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Greg Krahn Service Manager

Helpful
May 11, 2024

Kurt in the service department is very nice and has excellent customer service skills. He took the time both on the phone as well as in person at the service department to provide answers to all of my More

by wmarcena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kurt Service Department
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May 12, 2024 -

King City Chrysler Center responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Greg Krahn Service Manager

Helpful
May 07, 2024

Karl was a great salesman and a standup guy. We had a positive experience at King City. More

by rodgeredwards
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2024 -

King City Chrysler Center responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Karl to be a positive one. Please don't hesitate to reach out if you need anything else. Kip Grob General Manager

Helpful
April 30, 2024

Friendly service and great repairs. My Jeep has never ran better. Thank You, great price too! More

by KENDENNIS00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Schmidt
3.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Oliver
4.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 30, 2024 -

King City Chrysler Center responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at King City Chrysler Center to be a positive one. Please don't hesitate to reach out if you need anything else. Greg Krahn Service Manager

Helpful
April 30, 2024

I like shopping for a used car and I like my new used car a lot More

by RANDYSHOWERS9
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Oliver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Craig Byars
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

King City Chrysler Center responded

Randy, Here at King City Chrysler Center, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Kip Grob General Manager

Helpful
April 29, 2024

Didnt let me know what was wrong other than i needed a new motor but didnt say what was wrong with mine More

by mike.ellis58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Oliver
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

King City Chrysler Center responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Greg Krahn Service Manager

Helpful
April 28, 2024

Great experience. Thanks to Mike, Kip, Trent and Terri for the smooth transition. Highly recommend this team. More

by CGRAHAM7254
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terri Krutsinger
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Apr 29, 2024 -

King City Chrysler Center responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Greg Krahn Service Manager

Helpful
April 21, 2024

I keep returning to purchase my cars and trucks from them. Many very good experiences. More

by noimvn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kip Grob
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2024 -

King City Chrysler Center responded

Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing King City Chrysler Center! Kip Grob General Manager

Helpful
April 12, 2024

Wonderful, helpful experience. Terri and Trent senior both were friendly and down to earth. Excellent place to deal with. Definitely recommend! More

by SHEPARDBOBO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Senior
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terri Krutsinger 5 stars *****
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Apr 13, 2024 -

King City Chrysler Center responded

Thanks for sharing about your experience with Terri and Trent here at King City Chrysler Center. We appreciate your business and hope to see you again soon! Kip Grob General Manager

Helpful
April 08, 2024

A first impression is often a last impression for the customer. Thank you Aaron for your professionalism. More

by ROWBURN0
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
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Apr 09, 2024 -

King City Chrysler Center responded

Thank you for your business and this review. We're happy to hear Aaron and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Greg Krahn Service Manager

Helpful
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