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Kia of South Austin

Austin, TX

Overview
Reviews
Vehicles
3.9
476 Reviews
Call Dealership (512) 444-6635

5306 S Interstate 35 Frontage Rd

Austin, TX

78745

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Showing 476 reviews

June 04, 2024

Can't get a live person on the phone. While our purchase went really well, I called the service number listed online. I am trying to schedule a service appointment. "Brooke" keeps runn More

by mmoddo
Service Communication
Recommend Dealer
No
Employees Worked With
Glen
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Helpful
June 03, 2024

From the first day I visited to buy my car until the present, this dealership has been superbly friendly, the salesman was knowledgeable about the (at that time, 2021) limited inventory, and the service More

by James Hantze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Talle #44230
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Helpful
May 26, 2024

Quick and friendly service all around. Was in and out relatively quickly and my car is running well More

by pagodas.carafes0x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Sanchez
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May 28, 2024 -

Kia of South Austin responded

We're delighted to learn that your experience was quick and friendly! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 26, 2024

Very low knowledgeable staff disorganized long waits for services specialized low efficiency in communication with customers vehicles not being repaired or diagnosed properly Overcharging More

by Mars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Althony,allen
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May 29, 2024 -

Kia of South Austin responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Helpful
May 25, 2024

Efficient, respectful, and helpful. Can’t say enough about this service department. Thanks for taking care of me today! More

by Chiefcolson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Sanchez
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May 28, 2024 -

Kia of South Austin responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 25, 2024

Completed service well before expected time and at a reasonable price. Very helpful during the process. More

by TBZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
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May 27, 2024 -

Kia of South Austin responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

Helpful
May 24, 2024

Manuel Simental and his service team are first class and have great attention to detail. JP in parts ordered some assessories, was very friendly and fast getting them in. Thank you all. RB More

by Tell Kia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manuel Simental, JP, Salvador Ortega, Anthony Sahdov, Luna, all super.
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May 28, 2024 -

Kia of South Austin responded

Thank you for your kind words! We're delighted to hear that Manuel and our service team provided first-class service with great attention to detail. We're also glad that JP in parts was friendly and efficient in ordering accessories for you. Your satisfaction is our priority, and we appreciate your feedback.

Helpful
May 24, 2024

Timing and accuracy. Luna is a friendly trusted advisor. KIA South is my preferred choice. More

by I.Parra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luna Arias, Esteban Alanis
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May 25, 2024 -

Kia of South Austin responded

We're delighted to learn about your positive experience and the friendly assistance provided by Luna! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

Helpful
May 19, 2024

I was treated very nice. Very professional. Waiting was accommodated. Overall great experience. I will definitely return More

by Mccrabbjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Castille, Jose Fernandez, Enrique Rios, Arik Bachsian, Esteban Alanis, Kris Chakravorty, Jay Anderson, Kalani Asido, Derek Jackson, Shayna Sidilau
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May 22, 2024 -

Kia of South Austin responded

Thank you for your kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

Helpful
May 17, 2024

Great service. We’ll be coming back in the future. Car was clean when we got it back. More

by RJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Sahdov
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May 17, 2024 -

RJ responded

Thank you for such amazing service!

May 17, 2024 -

Kia of South Austin responded

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

Helpful
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