Kia Store Clarksville
Clarksville, IN
Filter Reviews by Keyword
By Type
Showing 32 reviews
We went to purchase a 2024 Kia forte. Sat down to do the deal and the price online and the price in store were different. Asked to see in writing that you cannot combine low APR offers wi Sat down to do the deal and the price online and the price in store were different. Asked to see in writing that you cannot combine low APR offers with customer cash and was told no by the sales manager and the he didn’t have to show us or honor the online pricing. We would have paid the extra if shown in writing that it couldn’t be combined but Nick refused and said it couldn’t be done. More
this dealership kept my car for over four months and refuse to make it right other than waiving a $100 deductible. They are overlooking the negligence, lies I’ve been told, hours I’ve spent on the phone refuse to make it right other than waiving a $100 deductible. They are overlooking the negligence, lies I’ve been told, hours I’ve spent on the phone, job loss due to not having a car, and financial suffering. What’s even crazier is that they only offered to waive that deductible for a good google review! It wasn’t even for the mess that was created. I have been paying full coverage insurance, rentals, and car payments as my car just SAT THERE!!! My warranty was not contacted until Dec. 20th, that means my car sat there for over 2 months. It wasn’t because there wasn’t a diagnostic, it was because multiple balls were dropped and now it’s being swept under the rug. An hour and half after I dropped my car off there they called me with a $13,000 diagnostic estimate for a hydrolocked engine that’s now since been recanted and they are acting like they never said or diagnosed it with that. ALL PHONE CALLS ARE MONITORED AND RECORDED I HAVE PROOF OF IT ALL, SEE YOU IN COURT More
Stay clear of these PREDATORY SCAMMERS! They are charging an "addendum" or market adjustment on every new vehicle they sell. Tried to sell us a $34,000 Telluride with a $10,000 market adjus They are charging an "addendum" or market adjustment on every new vehicle they sell. Tried to sell us a $34,000 Telluride with a $10,000 market adjustment. Their justification was that consumers are buying cars and selling at a mark up so that's why they are doing it. Basically they are protecting us from getting screwed by private sellers by screwing us themselves. Nothing but greed! More
If it was possible to give zero stars I would. I think one star is being far too generous. We looked at a car advertised for $14,000. The car had 56,000 miles on it. They said the car still needed I think one star is being far too generous. We looked at a car advertised for $14,000. The car had 56,000 miles on it. They said the car still needed to be serviced and the bodywork needed to be done because it was missing a piece from the back bumper. The air conditioner also did not work. They said once the car was completely finished we could come and get the car. So they ran our credit and made us leave a deposit. He said service was going to fix everything wrong with the car, the brakes, the air conditioning, and clean the car up. A week later they told us that the car was in such bad shape that they were not going to fix it and it needed over $2000 worth of repair. But we could still have the car for $14,000. We would just have to fix everything and clean it up ourselves. We did not give them permission to run our credit at first. They told us we were only leaving $100 deposit to hold the car while it was being serviced. We were lied to and mislead on every single level possible. I recommend staying as far away from Kia of Clarksville as possible. We finally did get our $100 back after several arguments More
Worst customer service in my life ! Got a car from them now many issues many repairs needed soon as I got it. Car wouldn’t start days later Needed a battery replacement new brakes and rotors. Cost thousand now many issues many repairs needed soon as I got it. Car wouldn’t start days later Needed a battery replacement new brakes and rotors. Cost thousands of dollars to replace these things for someone who hasn’t drove it long in the few shorts months. Go in for the tuneup and to get fixed left with check engine light on , loud grinding noise and a oil leak with no oil in car ! They won’t help you , don’t call back put on hold everytime and say it’s my problem More
Great dealership with great people. Went to only look at some vehicles and ended up leaving with one In my price range and very pleased. I highly recommend David yander he made our experience effortless and some vehicles and ended up leaving with one In my price range and very pleased. I highly recommend David yander he made our experience effortless and enjoyable. More
I purchased a 2021 telluride from this dealership in late December. I test drove one in Florida. The dealership in the Florida, added an exorbitant after market price bump up, on the msrp sticker. The reaso December. I test drove one in Florida. The dealership in the Florida, added an exorbitant after market price bump up, on the msrp sticker. The reason told to me, was that the telluride was an “in demand”vehicle. I came to Indiana for the holidays, and purchased a 2021 telluride. The dealership was very accommodating and the pricing was fair. I would highly recommend the Kia store Clarksville. More
All the salesmen are great to work with, love their warranty and low prices! Never thought I would love a Kia SO much! I would definitely recommend to any one I know! warranty and low prices! Never thought I would love a Kia SO much! I would definitely recommend to any one I know! More