Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
251 Reviews of Kenny Ross Ford - Service Center
Sort by
May 27, 2024
Greg Kuzyck, the Service Manager, took very good care of me. He is genuinely caring of his customers. me. He is genuinely caring of his customers. More
by mbar66
Verified CustomerEmployees Worked With
Helpful May 25, 2024
I had a very cordial service representative who provided complete information about the factory recall on my 2021 Mustang Mach-E. He answered all my questions very thoroughly. complete information about the factory recall on my 2021 Mustang Mach-E. He answered all my questions very thoroughly. More
by SMMANCUSO
Employees Worked With
May 24, 2024
Excellent service! Service department warned me of a leaking transfer case. They found that it was covered under extended warranty. Made appointment and fixed within th Service department warned me of a leaking transfer case. They found that it was covered under extended warranty. Made appointment and fixed within the week of discovery. More
by ryost2
Employees Worked With
Fast Lane service personnel
May 23, 2024
Excellent service. Jeff and the entire staff were very kind. They kept me up to date on repairs. Highly recommend Kenny Ross! Jeff and the entire staff were very kind. They kept me up to date on repairs. Highly recommend Kenny Ross! More
by diradodave
Employees Worked With
Jeff
May 23, 2024
Very easy to work with and fit me in. They communicated issues well as well. They communicated issues well as well. More
by KRISTINA14
Employees Worked With
May 20, 2024
Addressed my recall in an adept manner…ordered the parts and made the install days later. and made the install days later. More
by KENTDF46
May 20, 2024
I have been to other local Ford dealerships in my area for service on my fleet vehicle ... service was horrible and I started going to Goodyear. Then I recently found Kenny Ross Ford -- WOW EXCELLENT SER for service on my fleet vehicle ... service was horrible and I started going to Goodyear. Then I recently found Kenny Ross Ford -- WOW EXCELLENT SERVICE!!! Unmatched professionalism, communication as my car was being worked on was outstanding. Megan in the Collision department is a ROCKSTAR and was a true partner as my car was being worked on. Ed in the Collision department was equally as great as was Jessica in the service department who so graciously worked with Megan to be sure my oil change and tire rotation was completed prior to me picking up my vehicle. Megan, Ed, and Jessica deserve all recognition for over-the-top service standard -- something difficult to find in today's service industry. Service wins business and certainly repeat, dedicated, customers. Job well done!! More
by PATRICIA_A_HALE
Employees Worked With
Megan, Collision; Ed, Collision; Jessica, Service
May 18, 2024
I’ve always dealt with kenny Ross because of their excellent customer service and care for their customer. They are a top notch dealership. excellent customer service and care for their customer. They are a top notch dealership. More
by diemert335@comcast.net
Employees Worked With
