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Kenny Ross Ford - Service Center

Adamsburg, PA

4.7
242 Reviews
Call Service Center (724) 973-3793

242 Reviews of Kenny Ross Ford - Service Center

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May 18, 2024

Overall great experience. Truck looked fantastic and they even vacuumed it out after the work I would definitely recommend this to anyone More

by JOHNC21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rae Ann Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 18, 2024

richard in service dept is great used him since 2009 always easy to talk to and explains everything More

by FYAGODZINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smoody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard Service Dept
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Helpful
May 18, 2024

I’ve always dealt with kenny Ross because of their excellent customer service and care for their customer. They are a top notch dealership. More

by diemert335@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 18, 2024

The service provided was excellent. The staff who dropped me off at my house was really kind. The adviser was knowledgeable and polite as well. More

by Marja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Kelly
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Helpful
May 15, 2024

everyone was friendly, the appointment was quick, one part needed to be ordered, but no big deal More

by tp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian, in the express lane
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May 15, 2024 -

Kenny Ross Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

Helpful
May 15, 2024

the service was great had vechicle backin 3 day fixed and no issues everything was done in atimely More

by malachiskull
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : dont remember his name
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May 15, 2024 -

Kenny Ross Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

Helpful
May 15, 2024

Prompt service, good work. Jeff is fantastic service rep., always makes sure things are done. More

by RICK.DOMBROWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff at the body shop.
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May 15, 2024 -

Kenny Ross Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

Helpful
May 15, 2024

They provided excellent service and brought to my attention another issue that needed to be taken care of. They checked and found it was covered under an extended warranty. Set the appointment and be More

by ryost2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
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May 16, 2024 -

Kenny Ross Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

Helpful
May 15, 2024

Ian was very helpful, knowledgeable. Very happy with him and the service that was provided to me. More

by Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristy Hartman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard McCoy
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ Musnug
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Smoody
5.0
This rating includes all reviews, with more weight given to recent reviews.
Braden Castle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rae Ann Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Kuzyck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Good
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 16, 2024 -

Kenny Ross Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

Helpful
May 14, 2024

I have been dealing the this dealership for 10 years now and never had a complaint. Dick Hansel has always explained things to me and never tried to do more than what was required. More

by 2BULLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dick Hansel
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May 14, 2024 -

Kenny Ross Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

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