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Kendall Chevrolet GMC of Eugene

Eugene, OR

3.9
72 Reviews

846 Goodpasture Island Rd

Eugene, OR

97401

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Showing 72 reviews

May 08, 2024

Excellent customer service and timely appointment. Friendly staff and clean facility. Would highly recommend them. More

by benhoshaw59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
May 10, 2024 -

Kendall Chevrolet GMC of Eugene responded

Thanks for your feedback. We aim for consistent quality service and are glad that was your experience!

May 05, 2024

I chose to stay while the oil change was done this time. It was quick and easy. Thank you. More

by kfaulc24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Scribner Daniel Glass
May 08, 2024 -

Kendall Chevrolet GMC of Eugene responded

Kfaulc24, thank you so much for the positive review!

April 02, 2024

The counter staff is very polite and helpful. I was just in for an oil change. Unfortunately they failed to set the tire pressure. Disappointing because the only two things OnStar said was wrong More

by Lonnie Webber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t recall
Apr 20, 2024 -

Kendall Chevrolet GMC of Eugene responded

Hi Lonnie Webber, thank you for taking the time to leave a review for us at Kendall Chevrolet GMC Buick. We're happy we could meet your expectations!

January 28, 2024

Quick and efficient but not happy with purchasing from them not happy with cars performance More

by toniw68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember them
January 07, 2024

The service writer didn’t listen to all my problems with my car. He was interested with something else but listening to me. I normally like Kendall but now I’m unsure. More

by Trkdvr45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tracy Beeman
Feb 01, 2024 -

Kendall Chevrolet GMC of Eugene responded

Hello, our General Manager, Robert Smith, will be reaching out to you shortly to address your concerns. Thank you and we look forward to speaking with you.

November 16, 2023

Eric Johnson is the best car salesman! ! He picked up where Isaiah left off. I'm so thankful to have him help me buy my very first brand new car. More

by Naynay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah, Eric Johnson
Feb 01, 2024 -

Kendall Chevrolet GMC of Eugene responded

We couldn’t be happier that Eric Johnson provided you with a great car buying experience. Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 16, 2023

We left a earned review of this dealership which was unsatisfactory which they replied to and asked us to bring our car back to them, but then they said the damage was already there We. Had just got More

by Hvytoys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
don't know
May 17, 2023 -

Kendall Chevrolet GMC of Eugene responded

If you'd be willing to provide more feedback, please reach out to our Service Manager, Roy, at 541-335-4824 so we can assist you further.

April 09, 2023

While servicing my truck the broke my TPMS system. I never have them rotate my tires yet they were in the head and did it anyway. When I returned to pick up the truck, they told me that they couldn’t More

by davedriskill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason
May 17, 2023 -

Kendall Chevrolet GMC of Eugene responded

Hello, our Service Manager, Roy Wright, will be reaching out to you shortly to address your concerns. Thank you and we look forward to speaking with you.

March 05, 2023

Poor Customer service. After choosing to tow my car to a different shop I was charged a restock fee plus diagnostic. Just under $1000. Don’t go to Kendall More

by teriglasssally
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan and service manager Roy
Mar 10, 2023 -

Kendall Chevrolet GMC of Eugene responded

Our Service Manager, Roy Wright, would really like to speak with you more regarding this matter. Please reach out to us at 541-342-1121. We look forward to hearing from you.

February 22, 2023

Easy to set up appointment. They took our car in and serviced it in a very timely manner. Kevin, was as usual very friendly and helpful. More

by Joe-pish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Feb 25, 2023 -

Kendall Chevrolet GMC of Eugene responded

We appreciate your positive review about your recent experience with us!

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