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Ken Ganley Nissan Mayfield - Service Center

Mayfield Heights, OH

4.8
1,339 Reviews
Call Service Center (440) 449-9500

1,339 Reviews of Ken Ganley Nissan Mayfield - Service Center

Sort by
May 03, 2024

Mike explained everything and did not try to upsell any repairs that were not necessary More

by EDZ671
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 02, 2024

Brought my Nissan Armanda in for the known issue of the front drivers assist applying the bakes for no reason. The tech tried telling me that a bracket under the bumper was bent and needed to be replaced More

by NotToday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Korey Kainec
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
April 30, 2024

I like Gantry Nissan they are nice to you they fix your vehicle they do a very very good job and I'm pleasing happy with them More

by JACKIEOSBORN202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sumpter IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Korey Kainec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Takach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Behra
5.0
This rating includes all reviews, with more weight given to recent reviews.
BECKY ROACH
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Ken Ganley Nissan Mayfield responded

Hi Jackieosborn202, thank you for taking the time to leave a review for us at Ken Ganley Nissan Mayfield. We're happy we could meet your expectations!

Helpful
April 29, 2024

A great team of salespeople and technicians who are ready to answer all your questions and help in times of need. More

by ARTURVIKTOROV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sumpter IV
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Bray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Korey Kainec
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patti Takach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kamal Rida
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ian Behra
5.0
This rating includes all reviews, with more weight given to recent reviews.
BECKY ROACH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Helpful
April 25, 2024

My appointment was at 10:00 I never got out of there until 2:00 I didn't think it would take that long for my brakes to be replaced that's the only problem I had otherwise everything else was okay More

by RM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Yurczak
4.0
This rating includes all reviews, with more weight given to recent reviews.
Korey Kainec
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 28, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Nissan Mayfield did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Helpful
April 18, 2024

Professional and courteous customer service given by all. I would come back for future service. More

by WHEEZE525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 20, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
April 18, 2024

K G nissan, very friendly and helpfull, Matt Kane explained every thing to my satisfaction, would recomend. More

by JD1047
Recommend Dealer
Yes
Employees Worked With
Matt Kane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Ken Ganley Nissan Mayfield responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Nissan Mayfield. Thanks for the recommendation, and have an amazing day!

Helpful
April 16, 2024

I was taken care of promptly and efficiently. Great service and good price. No complaints More

by WHEEZE525
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

Helpful
April 12, 2024

I love this dealership. They are fast, friendly, and efficient. Also they aren’t out to upsale you. And as long as the car wash is working they wash my car lol. More

by ANTONIODGRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Yurczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!

Helpful
April 11, 2024

Excellent service and a friendly atmosphere made this visit enjoyable and easy, thank you all. More

by MIKEUVA71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Kane
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

Ken Ganley Nissan Mayfield responded

Hi, we're glad to hear you enjoyed your visit. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Helpful
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