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Ken Ganley Honda North Olmstead

North Olmsted, OH

4.7
3,814 Reviews

25870 Lorain Rd

North Olmsted, OH

44070

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Showing 3,814 reviews

May 03, 2024

The whole process of leasing a car was made very easy. Ron Hazelton and Jeff Smith were excellent. Jeff was very helpful and he explained every aspect of the car options. I cannot say enough about both R More

by tmdragga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeff Smith
May 04, 2024 -

Ken Ganley Honda North Olmstead responded

Hello, we're happy you found our staff to be supportive during your experience here at Ken Ganley Honda North Olmsted. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 30, 2024

Very friendly, down to earth customer service. Welcoming store and clean amenities. Spacious area to shop around and look at cars. More

by Jesusborn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Haggerty-Kruzer, Kelly Kidd
May 02, 2024 -

Ken Ganley Honda North Olmstead responded

Thank you for your business and feedback! We are happy to hear about your great experience with our team.

April 30, 2024

This is our 4th Honda that we purchased from Ken Ganley. We really feel welcomed from the minute we walk through the door. We also love our Salesman, Cam. This is our 2nd car we purchased from him and he wa More

by chris.mck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cam Smith
May 03, 2024 -

Ken Ganley Honda North Olmstead responded

Hi, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 30, 2024

I was looking for a specific vehicle and Darien at Ken Ganley did a great job of tracking down what I wanted. He jumped through more hoops than usual and that made a difference. More

by hansen9997
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darien Henderson
May 03, 2024 -

Ken Ganley Honda North Olmstead responded

Hi, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 29, 2024

Excellent and timely service from start to finish. Associate was very courteous and knowledgeable about the vehicle. More

by eagleba1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Landino
May 01, 2024 -

Ken Ganley Honda North Olmstead responded

Hi, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

April 27, 2024

James, Service desk, was excellent; customer focused and he listened to my concerns. Thank you! More

by Jay.n.Alana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Zappitelli
Apr 29, 2024 -

Ken Ganley Honda North Olmstead responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Honda North Olmsted! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2024

I am very satisfied with the salesman and the other person who made my deal worth it! More

by eaglevet48
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tiffany Haggerty-Kruzer, Bobby Ross
Apr 29, 2024 -

Ken Ganley Honda North Olmstead responded

Hi, thank you for taking the time to leave a review for us at Ken Ganley Honda North Olmsted. We're happy we could meet your expectations! We look forward to your next visit! Take care!

April 26, 2024

Bought 3 vehicles here. Satisfaction with all thus far. Most service done here as well. All employees professional and friendly. Oil and filter prices have increased and it’ More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wendy is awesome too, James Zappitelli
Apr 29, 2024 -

Ken Ganley Honda North Olmstead responded

Hello, thank you; we appreciate your feedback! Thank you again for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

April 26, 2024

Went to this dealership to look at a Civic Type-R. I walked around the showroom and stood by the front desk for about 10 minutes, but unfortunately no one even acknowledged that I was there. I left wi More

by GreenCan99
Recommend Dealer
No
Employees Worked With
Was not acknowledged as a customer
Apr 29, 2024 -

Ken Ganley Honda North Olmstead responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Honda North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 05, 2024 -

GreenCan99 responded

Just like my experience at the dealership, no contact by a dealership employee, just a canned reply to my review.

April 25, 2024

This was my 4th new car purchase from Ganley Honda. The service is always top notch and this time was no different. Dan was incredibly knowledgeable about the differences of the various trims levels as More

by giligan602000
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian Walls, Kelly Kidd, Dan Crites, Jacob Witkiewicz
Apr 29, 2024 -

Ken Ganley Honda North Olmstead responded

Hi, reviews like this give us motivation and help us ensure we provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon!

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