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Ken Ganley Ford Parma

Parma, OH

Overview
Employees
Reviews
Vehicles
4.6
2,159 Reviews
Ken Ganley Ford Parma is Northeast Ohio’s choice for new Fords; from the EcoSport, Escape, Explorer and F-150 we have what you’re looking for. It's not just our great selection of new vehicles - it's also our large selection of high-quality used cars. There are many reasons people come to us first. With our competitive Ford financing offers, we take the stress out of car buying by making it affordable and easy. With a variety of finance and lease options, Cleveland car buyers feel at ease with their purchase. Loans can be approved easily and quickly, the same day that you want to make your purchase. Shop and apply online to save time in the comforts of your own home. It’s never been easier to save!
Contact Dealership

8383 Brookpark Rd

Parma, OH

44129

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Showing 2,159 reviews

May 14, 2024

Pam was a great person to work with, answered all questions I had, was able to get the payments at what I needed, A+ More

by Snowmanshaw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Koglman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Ken Ganley Ford Parma responded

It's great to hear that Pam was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Ken Ganley Ford Parma!

Helpful
May 14, 2024

Awesome people and great service. Highly recommend anyone and everyone to come here!! And see George! More

by Fernando Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Ken Ganley Ford Parma responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Fernando, and don't hesitate to let us know if we can be of further assistance.

Helpful
May 14, 2024

I won’t have them change wipers or air filters again 100 for both WOW More

by JOHN.BARTOLOZZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know his name
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May 14, 2024 -

Ken Ganley Ford Parma responded

We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, John, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon.

Helpful
May 14, 2024

Always quick to greet me and get my vehicle service started. I will come back again. More

by TJGOWAN80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeromy Acord
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Ken Ganley Ford Parma responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Ken Ganley Ford Parma.

Helpful
May 14, 2024

Good service from everyone in the service department everyone was helpful and kept me updated on the vehicle service. More

by KAREINKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Ken Ganley Ford Parma responded

Thank you for choosing Ken Ganley Ford Parma. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Helpful
May 14, 2024

Kept my informes od process and what work was needed. They had to keep vehicle overnight and made arrangements for a rental car. More

by BONNETT11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Sapienza
4.0
This rating includes all reviews, with more weight given to recent reviews.
George Hadgigeorgiou
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 13, 2024

The whole experience of buying a car today was excellent. I wasn’t rushed and pressed by Jeromy and he was patient , professional and very friendly young man. Ganley should consider Jeromy a true asset to More

by Chris.mcdonnell
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Sapienza
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeromy Acord
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Ken Ganley Ford Parma responded

Thank you for taking the time to share your feedback with us, Chris. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Helpful
May 12, 2024

Service was handled promptly and on time as scheduled. I would highly recommend Ganley Ford for all your service needs. More

by Boomer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madelyn Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2024 -

Ken Ganley Ford Parma responded

Thanks for sharing your thoughts about your experience with Ken Ganley Ford Parma. We appreciate your business and hope to see you again soon!

Helpful
May 12, 2024

Jeromy and the sales manager at Ken Ganley Ford were amazing to work with. They worked hard to help reach a deal with me. They weren't pushy or high pressure, and everything was said and done in an hour More

by Natesals
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ruper
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Feruito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeromy Acord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2024 -

Ken Ganley Ford Parma responded

Thank you so much for your wonderful review! We are thrilled that Jeromy and the team had the opportunity to provide you with great service. We thank you for choosing Ken Ganley Ford Parma!

May 13, 2024 -

Ken Ganley Ford Parma responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Helpful
May 12, 2024

Madelyn Vega was so awesome to work with! No pressure, got me what I wanted! More

by Tammy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tracy Sapienza
3.0
This rating includes all reviews, with more weight given to recent reviews.
Madelyn Vega
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 13, 2024 -

Ken Ganley Ford Parma responded

We are so glad that we had the opportunity to work with you, and that Madelyn and our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

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