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Kelly Ford - Service Center

Melbourne, FL

4.7
448 Reviews
Call Service Center (321) 254-4283

448 Reviews of Kelly Ford - Service Center

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April 26, 2024

I am from IN and had an issue with my F250. I reached Natashia by phone and she was able to get my truck in the day I arrived in town, and then they were able to find and fix the problem that s More

by kachgill3701
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Natashia
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Apr 26, 2024 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

Helpful
April 25, 2024

Makes you feel like Family! Very friendly and good natured makes it easy for the customers yea! More

by Geno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wison Vazquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 26, 2024 -

Kelly Ford responded

Geno, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

Helpful
April 19, 2024

Awesome service. I appreciate the attention and military discounts to include the ford rewards points More

by spoirier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee mercier
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Apr 19, 2024 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

Helpful
April 11, 2024

Although it always seems that when I go in for an oil change and tire rotation I end up with much more. Between Ford reccomemded services the Kelly Service Advisor explains in layman terms the necessity More

by joescarpa1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lee Mercier
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

Kelly Ford responded

Joe, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

Helpful
April 10, 2024

The service agent was extremely pleasant and answered all my questions. She replied to text messages in a timely manner. More

by Sherrodmt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talyn
Report | Print
Apr 11, 2024 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

Helpful
March 05, 2024

Everyone was willing to help with any problems we had. We’ll go back there anytime I need service. More

by Strikerb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Hendricks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2024 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

Helpful
March 04, 2024

Kelly Ford does a good job! Nothing can beat our Sioux Falls Ford with their washing and vacuuming the cars. We asked but didn’t get that done however we will come back again More

by Atfurby45
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember they all did a job just listening while waiting!!!!
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Helpful
February 29, 2024

I’m. Very pleased with the professionalism that was shown by the service personnel. I. Will definitely recommend those that ask about Kelly Ford to your More

by Wellsjoshua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine Pulice
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
February 23, 2024

Work was done when promised at an affordable rate. Friendly staff,only used the service area. Not sure how the sales side is. More

by bprspar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek
Report | Print
Feb 23, 2024 -

Kelly Ford responded

Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

Helpful
February 23, 2024

Derek was very attentive to what the vehicle needed and explained everything thoroughly. Great customer service! More

by philroe1031
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Dinkle
Report | Print
Feb 23, 2024 -

Kelly Ford responded

Phil, Thank you for taking the time out of your busy day to share your experience with Kelly Ford. We understand that our customers and team members enthusiasm is the key to our company’s continued growth. We appreciate your business. If you should happen to have any questions or automotive needs, feel free to call me on my personal cell phone number. Boyd Morrow General Sales Manager (321) 504-8325

Helpful
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