Back

Joseph Volkswagen of Cincinnati

Cincinnati, OH

4.5
423 Reviews
Contact Dealership

3813 Montgomery Rd.

Cincinnati, OH

45212

Directions

By Type

Showing 423 reviews

May 31, 2024

The service team at Joseph are tops: professional, courteous, patient, and always willing to go that extra mile. More

by WADSWORL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Called with same information twice by two different people holding up the job. Did not have the courtesy to charge my vehicle when done prior to pick up. Forgot to reset warning settings. More

by J. Gorley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
May 30, 2024

They have great service and I love the team. They are responsive and very helpful. More

by valfolger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024

We have used them since 2019. Great people to work with. I would recommend anyone to use them. More

by EPARKER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Pardue
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McFarland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Bramble
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

OK Mike garrison was very nice very professional would tell every body to see him any time More

by charlesblythe51
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

The process went swimmingly well. It went well. No issues and was on time. Two thumbs up. More

by Daren Grayton
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
4.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2024

I spoke with the front desk man (John) and a mechanic. Both were very nice and explained the needed repair. Both also accepted my decision to not have the repair done. More

by bfk49
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know the name of the mechanic.
May 25, 2024

Reggie was really outstanding. He was helpful, responsive, communicative, and fair. We will be back. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Foote
May 20, 2024

Martin was very helpful, and understanding of our needs. Our daughter bought a car from him last year, and due to her experience, we looked for him for our sales experience. Very good! More

by DBEHRE7636
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 20, 2024

Dealership was awesome to work with. Very steep diagnostic for having to explain to them how to troubleshoot issue with no real answers afterwards. More

by pglenoir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Bramble
3.0
This rating includes all reviews, with more weight given to recent reviews.
1
...