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Joseph Chevrolet - Service Center

Cincinnati, OH

4.3
108 Reviews

108 Reviews of Joseph Chevrolet - Service Center

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May 15, 2024

Your service rep needs some "customer response training. " He definitely lacked communication skills and I doubted if he knew car mechanics. I believe his name was "Lee." But he was in such a rush, I'm no More

by PH1GLORIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 15, 2024

Your service has been much better in the past. Your service rep doesn't fully explain the problem and is very non-communicative. I was doubting if he knew mechanics at all. I recommend you send More

by PH1GLORIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024

At Joseph Chevrolet all the worker. Was nice and courtesy and very professional and super great they did a great job replacing my new 4 tires. Thankyou guys for the great services. More

by DARYLTHRASHER.DT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Pomeraning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Chevrolet Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2024

I bought my Chevy Trax there in November, and they are all friendly and nice! More

by SAMROYER957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Pomeraning
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Elam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jarrod Weatherspoon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Chevrolet Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jenna Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Check in fast. Saw my vehicle being taken to rack as we spoke at check-in Vehicle ready in one hour as said. Coffee in waiting room. Cookies upon paying. What coul More

by FRUZICK
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2024

Work was finished in the timeframe communicated. Service rep was very patient with me as I was having a rough week! Much appreciated. More

by mattmorrissey244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember who I was working with.
May 01, 2024

Everyone did a great job. The coating looks great and I love the way it looks. Thanks to everyone who was involved! More

by KSCHNEIDER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Scheidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Joseph Chevrolet responded

Thank you for choosing Joseph Chevrolet and for taking time to leave us such a wonderful review!

April 29, 2024

Staff are friendly and listens to customers concerns. They tray their best to fix the problems and inform you if you have issues. More

by ANGELA.GREENE1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2024 -

Joseph Chevrolet responded

Thank you for this kind review, we value our customers and work hard to provide transparent feedback! We hope you have an amazing day!

April 28, 2024

Friendly Staff Good service. Makes your wait comfortable in clean waiting area. Will service you with out an appointment. More

by JINKSY37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee lot tech. Always helpful with a smile on his face
May 13, 2024 -

Joseph Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience!

April 27, 2024

They were very helpful to me. They always take good care of me. I am thankful for the customer service team. More

by REVANS4381
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Chevrolet Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2024 -

Joseph Chevrolet responded

Hi there, thank you for taking the time to leave a review for us at Joseph Chevrolet. We're happy we could meet your expectations!

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