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Jones GMC - Service Center

Savannah, TN

4.5
150 Reviews

150 Reviews of Jones GMC - Service Center

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May 04, 2024

Everything was great and the lady at the desk was very friendly and had a great personality I had a oil change and air filter replaced it was done in a timely manner and I will b back for my next service More

by MILENDERJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 02, 2024

Very impressive & Nicole Thompson was great ! I would highly recommend them for all service work ! More

by JEFFWILKES26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr Powell was great !
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May 03, 2024 -

Jones GMC responded

Jeff, Thank you for your very kind review. Nicole and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Jones GMC. Jones GMC Management Team

Helpful
April 30, 2024

Service at Jones GMC was excellent. Monica was excellent to work with. Truck was ready within the time promised. Pleasant, knowledgeable, and professional. I pleasure to have my vehicle More

by poppenhe
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Jones GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones GMC! Jones GMC Management Team

Helpful
April 28, 2024

Was very happy with the service and help I received from all the staff Think you. More

by cwjones888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Jones GMC responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jones GMC to be a positive one. Please don't hesitate to reach out if you need anything else. Jones GMC Management Team

Helpful
April 26, 2024

Fast, knowledgeable, and friendly problem was fixed in timely manner. Will use again if problems arise More

by JO_ANN44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 27, 2024 -

Jones GMC responded

Thank you so much, Jo Ann, for your excellent review! We are happy we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Jones GMC to be positive. Please don't hesitate to reach out if you need anything else. Jones GMC Management Team

Helpful
April 26, 2024

I arrived early and they took the vehicle in within 10 mins.. service was completed and info about the tire sensors were provided but I didn't have that work at this time. More

by Jaxeagle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure who serviced the vehicle and I don't have work order with me.
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Apr 27, 2024 -

Jones GMC responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Jones GMC! Jones GMC Management Team

Helpful
April 22, 2024

everyone was very nice and prompt. They seemed to want to get my problems solved with little hassle to me More

by HEATH.DANIEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carla Bizzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Jones GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jones GMC Management Team

Helpful
April 21, 2024

Nice waiting area for customers. Very thoughtful with the work on the auto service. Prices and time requirements see to be a little excessive. This is of set to some extend by thorou More

by JOHNDEEREL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rebecca Watkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Jones GMC responded

John, Thanks for sharing your thoughts about your experience with Jones GMC. We appreciate your business and hope to see you again soon! Jones GMC Management Team

Helpful
April 19, 2024

The service department was very professional and efficient , the multiple task to my truck was completed in a few hours. More

by pdubose1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Westbrooks
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 22, 2024 -

Jones GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again. Jones GMC Management Team

Helpful
April 18, 2024

The staff is always very friendly and helpful. They are willing to help and answer any questions we have. More

by harleynelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keelan Davison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

Jones GMC responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Jones GMC Management Team

Helpful
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