John Roberts Toyota - Service Center

This dealership went above and beyond in getting my Highlander to the dealership for the 1 year service by picking up and delivering my car.. This was important to me because I'm in the covid high risk Highlander to the dealership for the 1 year service by picking up and delivering my car.. This was important to me because I'm in the covid high risk category since I had had open heart surgery and a later heart attack as well as other prior surgeries More

Went there for a duplicate key and I was in and out in 15 minutes they made it fast and simple, I have 3 car’s that I take there. Good and dependable service. minutes they made it fast and simple, I have 3 car’s that I take there. Good and dependable service. More

Went in for 85,000 mile maintenance. All work completed with no cost to me. Very good day! Car maintained by dealer since bought there. with no cost to me. Very good day! Car maintained by dealer since bought there. More

John Roberts Toyota always goes that extra mile to be sure they have done everything that’s needed. We look forward to visiting with them. sure they have done everything that’s needed. We look forward to visiting with them. More

Wonderful service and staff.Great communication and a thorough explanation of all work to be performed. Timely and professionally accomplished tasks. I could not be happier. Thank you John Roberts espec thorough explanation of all work to be performed. Timely and professionally accomplished tasks. I could not be happier. Thank you John Roberts especially J McGriff! More

Excellent service department! Jeremiah was really helpful with my needs. We did not have to wait a long time. Jeremiah also explained in detail how they patched my tire. helpful with my needs. We did not have to wait a long time. Jeremiah also explained in detail how they patched my tire. More

Very surprised none of the leaks I expected to be there were found. 5-star based on money saved. Also didn’t find a nail in my tire we a tow truck driver and myself both saw up close. But, thank God no lea were found. 5-star based on money saved. Also didn’t find a nail in my tire we a tow truck driver and myself both saw up close. But, thank God no leaks. Thanks guys. More

Roberts Toyota ManchestTn nice, friendly and not a long wait for oil chafe. Had coupon for 39.99 with tax should have been 44.00 right? NOPE!!! It was total 48.00 and had add on for ( shop supplies) For an wait for oil chafe. Had coupon for 39.99 with tax should have been 44.00 right? NOPE!!! It was total 48.00 and had add on for ( shop supplies) For an Oil change? Common that’s just Price gouging that’s what it is pure and simple , but they ( smiled a lot) !! More

One of the best places in Tennessee to buy a new car! The service department is fast and customer oriented. Would recommend them for all your needs. I live 30 miles away, but it is worth the drive. service department is fast and customer oriented. Would recommend them for all your needs. I live 30 miles away, but it is worth the drive. More

The wait time is never long. Enjoy knowing I will receive good and honest feedback about my vehicle. Service writers are kind and friendly. Clean waiting area and enjoy the coffee. good and honest feedback about my vehicle. Service writers are kind and friendly. Clean waiting area and enjoy the coffee. More