John Jones Auto Group Scottsburg

Jackson Carpenter is AWESOME! ! In order to take care of a customer he goes over and above. In fact he needs a RAISE!. You want to make sure he is happy and stay with you. The b ! In order to take care of a customer he goes over and above. In fact he needs a RAISE!. You want to make sure he is happy and stay with you. The best service I have ever had from a Dealership. I used to go to another dealership and had trouble every time I had our vehicles worked on. I went to John Jones Scottsburg and everyone is super nice and helpful. Like I said if you want to be treated right go to John Jones Scottsburg! More

Dustin at John Jones in Scottsburg, Indiana was great to work with! Thank you very much! work with! Thank you very much! More

Great experience at John Jones in Scottsburg! They were very friendly. I will definitely be going back! They were very friendly. I will definitely be going back! More

Went to look at and test drive a truck. The truck had a check engine light from the first turn of the key. The dealer was very hesitant to scan the code and tell me what it was for. The dia The truck had a check engine light from the first turn of the key. The dealer was very hesitant to scan the code and tell me what it was for. The diagnostic of the check engine light was included in the negotiation process, only to be told that "we won't fix that." The truck needed a DEF heater and injectors, and would not run in cold weather. It also needed a tire balance and front end alignment, neither of which they would do. I was insultingly low balled on my trade in and decided to walk away. I had a gut feeling about this dealership from the moment the front door opened. I ended up going to a different dealer, trading my truck for $6,500 more than John Jones' offer and bought a truck 2 years newer with less mileage for $3100 less. Stopped in as a potential buyer, left with the feeling I was almost scammed. I'll go out of my way to not do business here. More

My daughter got a car that come to find out is only worth 15,000 and it was sold to her for over 26,000 . Now she will be stuck in it for a very long time . All they want is the money! Didn’t care that they 15,000 and it was sold to her for over 26,000 . Now she will be stuck in it for a very long time . All they want is the money! Didn’t care that they stuck it to a young girl trying to make her way through college that needed reliable transportation . Just down right screwed her! I would never do business with them or recommend John Jones to anyone after all we went through with them . As a matter a fact I will be contacting an attorney that sent us a letter about this exact situation on this car that saw somehow that we were taken advantage of, More

Recently bought a used 2020 F-150 from them and It was listed as both "clean interior" and "professionally detailed" in the online listing, but I was very dirty inside when I showed up to look at it. Duri listed as both "clean interior" and "professionally detailed" in the online listing, but I was very dirty inside when I showed up to look at it. During the sale I was told that they write them up like that even if they haven't cleaned them "yet". They had it a month but said they would get it detailed for me. I had to bring it back (keep in mind that this place is an hour away from my home) to have them take it to the detailer. They got it Monday at opening and returned it to me on Friday. They told that it was going to be taken to an actual detailer but had a shop guy try to clean it again. They told me this guy was great at cleaning and did the best he could. What I received somehow looked worse than when i bought it. I picked up a can of upholstery cleaner and cleaned just the console pad and made a 5 gallon bucket of water look like someone put a shovel full of mud in it. These guys are a joke, 2 attempts to clean it and they give me this? I'm now being told "Your welcome to detail your own car but per my boss we are not investing any more money it to the truck thank you for your business sorry we could not meet your expectations have a great evening" what money did they invest? My expectation was only that they would do want they said... clean the car. Photos in my google review. More

Very friendly and patient. Collin is an excellent salesman. The whole transaction was pleasant and they accommodated my needs. Collin is an excellent salesman. The whole transaction was pleasant and they accommodated my needs. More

The seller went through this mechanic for a multi-point inspection done on a van I purchased privately from out of state. I drove 7+hrs to purchase a seemingly sound van only to not make it home before hav inspection done on a van I purchased privately from out of state. I drove 7+hrs to purchase a seemingly sound van only to not make it home before having to find a mechanic who confirmed my worst nightmare. The Inspection was falsified. I have spend over half of what I purchased the van for trying to get it mechanically sound. I have a copy of the report which states the technician was Matthew Dearry and advisor Rick Johnson. I am working on pursuing legal action but with this being a state I have never been to prior, finding representation and understanding the specific state laws is an added stress to my already horrible situation. I cannot express enough how much pain this has caused me and how much I DO NOT RECOMMEND this company. More