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John Elway's Crown Toyota

Ontario, CA

Overview
Reviews
4.4
1,094 Reviews
Call Dealership (855) 996-5075
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1201 Kettering Drive

Ontario, CA

91761

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Showing 1,094 reviews

May 31, 2024

Scheduling my service online is very convenient and easy. Checked in on time and finished on time. Very nice customer lounge.my service advisor, Blake is so professional. Thank you Toyota Crown. More

by Eddie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Clark
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Helpful
May 30, 2024

Thank you to Crown Toyota, especially Ana & Nelson for helping me buy my very first car ever! So much patience and understanding with my family and me. Thank you for working with me and meeting my needs. More

by OC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana, Nelson, Vitaliy Ikhrata
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May 30, 2024 -

John Elway's Crown Toyota responded

We're delighted to hear that Ana and Nelson provided such excellent service during your first car purchase at Crown Toyota! Enjoy your new ride, and thank you for choosing us!

Helpful
May 30, 2024

They were friendly and explained everything to me clearly and helped me find the car according to I wanted and my needs More

by Elena Flores
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Galvez
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May 31, 2024 -

John Elway's Crown Toyota responded

Elena, we're delighted to hear that our team at Crown Toyota provided clear explanations and helped you find the perfect car! Thanks for sharing your experience!

Helpful
May 29, 2024

Great service and happy that Crown Toyota valued my loyalty for assisting me with another vehicle. More

by Manuel Gutierrez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rodrigo Castro
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May 29, 2024 -

John Elway's Crown Toyota responded

Manuel, we are so grateful for your support and trust in our business. Thanks for being part of the Crown Toyota family!

Helpful
May 29, 2024

Always is easy to get an appointment… Always very helpful… The lounge area and Cafe is always very comfortable with easy access More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Osgood
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May 29, 2024 -

John Elway's Crown Toyota responded

Mark, we're glad to hear you find our services convenient and comfortable. Thanks for sharing your experience with Crown Toyota!

Helpful
May 29, 2024

One of the best dealers I’ve ever been to. Very fair business practices. Good prices. Everyone I encountered throughout the entire car buying process was extremely nice and friendly and it mad More

by Kahtoonces2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Pouria, Dan Rogers
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May 29, 2024 -

John Elway's Crown Toyota responded

Thank you for sharing your experience! We're delighted to hear that our team at Crown Toyota made the car-buying process enjoyable and fair. Enjoy your new vehicle!

Helpful
May 29, 2024

Dan was very helpful. He kept looking for the 4Runner I wanted. He kept me informed on how things were going. The 4Runner he found me was perfect. He even sat in the car w More

by PJNELSON7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Rogers
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May 29, 2024 -

John Elway's Crown Toyota responded

We're delighted to hear that Dan provided such excellent service and found the perfect 4Runner for you. Thanks for sharing your experience with us at Crown Toyota!

Helpful
May 29, 2024

Leon was extremely responsive, quick, understanding, friendly, attentive to detail, and transparent. Best experience possible! Sunny was awesome as well!! More

by 4runner Driver
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Leon Li, Sonny (Finance)
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May 29, 2024 -

John Elway's Crown Toyota responded

We're delighted to hear that Leon and Sunny provided you with such an outstanding experience at Crown Toyota! Thanks for sharing your positive feedback. Enjoy driving your 4Runner!

Helpful
May 28, 2024

Javier was a great help at Crown! Answered our questions and assisted with an awesome deal! More

by melissalandry81
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier from sales department
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May 29, 2024 -

John Elway's Crown Toyota responded

It is great to hear that Javier answered all of your questions and helped you secure an excellent deal. Thanks for sharing this feedback with the Crown Toyota team!

Helpful
May 27, 2024

Amazing customer service ! Victor made sure he took care of me and got me exactly what I was looking for . Definitely would recommend coming to Crown toyota . More

by jazmine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor duran
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May 28, 2024 -

John Elway's Crown Toyota responded

Thank you for the glowing review! We're delighted to hear that Victor provided excellent service and helped you find exactly what you were looking for, Jazmine. We appreciate your recommendation of Crown Toyota!

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