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John Elway's Crown Toyota

Ontario, CA

4.4
1,072 Reviews

1201 Kettering Drive

Ontario, CA

91761

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Showing 1,072 reviews

April 12, 2024

I went for the 18 months free service on my 2022 Toyota Corolla Cross service. Julio was very cordial, my car has less than 10 thousand miles and so it was easy for the people to check all the areas in my More

by Esther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio
Apr 12, 2024 -

John Elway's Crown Toyota responded

Esther, we're glad to know you had a positive experience with Julio and our team at Crown Toyota. Thanks for trusting us with your 2022 Corolla Cross service! We'll continue striving to provide excellent customer care!

April 10, 2024

A.J., of Swichard Toyota, provided excellent customer service. He explained in detail what my service package included. I did not receive any upselling from him. He gives honesty and integrity to the se More

by debbsjf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aj
Apr 11, 2024 -

John Elway's Crown Toyota responded

We're glad to know that A.J. provided you with excellent service and detailed information about your package at Crown Toyota! We appreciate the kind words, as honesty and integrity are key values for us. Thanks for sharing your experience!

March 30, 2024

Adrian and Irving were very helpful with getting our car squared away! Will come back for sure More

by kevinh909
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adrian Pulido, Irving Ferreira
Apr 01, 2024 -

John Elway's Crown Toyota responded

Kevin, we're thrilled to hear that Adrian and Irving could accommodate your car needs! We look forward to seeing you again at Crown Toyota — until next time!

March 27, 2024

I am rating the maintenance service handled by Jeff Wade. I am always happy with my experience when Jeff is my service advisor. More

by Steve
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Wade
Mar 28, 2024 -

John Elway's Crown Toyota responded

Steve, it's great to know that Jeff has been providing you with excellent service at Crown Toyota. We appreciate your feedback and look forward to assisting you in the future!

March 22, 2024

The service rep. Mr. AJ was very nice and knowledgeable. The rental clerk was also very nice. I have always been pleased with my visit. More

by Ford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ
Mar 24, 2024 -

John Elway's Crown Toyota responded

We're glad to know that you've consistently had positive experiences with us at Crown Toyota, especially with AJ and our rental clerk. We appreciate your feedback and are here for any of your future needs!

March 21, 2024

I went there for an oil change and general check-up service, Ed was super friendly and helpful, and he also gave my car exactly on time! Thank you Ed. More

by Iskandarhanady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Tillman
Mar 22, 2024 -

John Elway's Crown Toyota responded

We're glad to know Ed provided you with a timely and friendly service at Crown Toyota. Thanks for trusting us with your car's maintenance needs!

March 13, 2024

Mr. Vicente Lomeli was such a great person to work with. Very helpful, knowledgeable and respectful. Future visits with the service and parts departments is a guarantee. More

by Svelez1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vicente Lomeli
Mar 13, 2024 -

John Elway's Crown Toyota responded

It's great to know that Vicente provided such a wonderful experience at Crown Toyota. We're looking forward to your future visits with our service and parts departments! Safe travels until then!

March 13, 2024

John Elway’s Toyota is my go to place whenever I need to get my car serviced. I find them to be easy to get an appointment and once I’m there they’re thorough by reviewing what was done at my prior visit an More

by bgh71148
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric
Mar 13, 2024 -

John Elway's Crown Toyota responded

We're delighted to be your go-to service center and that you've had positive experiences with us at Crown Toyota. It's great to know Eric has been helpful in addressing your concerns and keeping you informed! Thanks for the review, we appreciate it!

March 09, 2024

Excellent customer service fixed my issue the first time work was done on time very professional staff More

by Santos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jp
Mar 11, 2024 -

John Elway's Crown Toyota responded

We're glad to know you had an excellent experience with our team at Crown Toyota! We always aim for efficiency and professionalism. Thanks for your positive feedback, we appreciate it!

March 09, 2024

Crown Toyota was able to service my vehicle within the estimated time provided when dropping off my car. More

by Oyeah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Wade
Mar 11, 2024 -

John Elway's Crown Toyota responded

We're glad to know that we were able to service your vehicle within the estimated time at Crown Toyota. Thanks for sharing this positive experience!

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