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Joe Myers Ford

Houston, TX

4.8
2,765 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 2,765 reviews

June 05, 2024

Elaine was very helpful! I definitely recommend giving her a call if you have any issues with your Ford! More

by Wilke_dustin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine
June 02, 2024

Great dealership. Communication throughout entire service time. Highly recommend Phillip an staff. Very well satisfied. More

by roygray79
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip
Jun 03, 2024 -

Joe Myers Ford responded

It's wonderful to hear that you had a great experience at Joe Myers Ford! Excellent communication throughout your service time is key, and it's fantastic that Phillip and the staff delivered on that front. Thanks for sharing your satisfaction—your recommendation is greatly appreciated!

June 01, 2024

First experience was horrible and less than professional. Canyon really earned my business to overcome the bad experience. More

by Tonygordon63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Canyon Murrah
Jun 03, 2024 -

Joe Myers Ford responded

Thank you for sharing your feedback with us. We're sorry to hear that your first experience at Joe Myers Ford was less than satisfactory. However, we're glad to hear that Canyon was able to turn things around and provide you with a positive experience that earned your business. Customer satisfaction is our top priority, and we appreciate the opportunity to make things right. We'll be sure to pass along your appreciation to Canyon for his efforts in ensuring your satisfaction. We hope to have the chance to serve you better in the future at Joe Myers Ford.

June 01, 2024

Canyon was very professional and courteous. Customer service was excellent. Great salesperson . I’m a happy customer! More

by Tonygordon63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Canyon Murrah
Jun 03, 2024 -

Joe Myers Ford responded

Thank you for your wonderful review! We're thrilled to hear that Canyon provided you with professional and courteous service at Joe Myers Ford. It's fantastic to know that you found the customer service to be excellent and that Canyon was a great salesperson. Your satisfaction is important to us, and we're delighted that we could make you a happy customer. We appreciate your feedback and look forward to serving you again in the future!

May 30, 2024

Had a 10:30 appointment didn’t get car till about 1pm backed up because of Labor Day Mr Jackson was very courteous and professional ! Bout vehicle at Tomball ford but get service at Joe Meyer More

by Grrsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr Jackson
May 31, 2024 -

Joe Myers Ford responded

Thank you for your feedback! We apologize for any inconvenience caused by the delay in getting your car. We're glad to hear that Mr. Jackson provided courteous and professional service despite the delay. Your satisfaction is important to us, and we appreciate your understanding. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you at Joe Myers Ford in the future!

May 29, 2024

How as very helpful, informative and patient,. Again, Elaine was very helpful, informative and patient. More

by papahauffe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine
May 30, 2024 -

Joe Myers Ford responded

Thank you for sharing your positive experience at Joe Myers Ford! We're thrilled to hear that Elaine provided you with helpful, informative, and patient service. It's fantastic to know that she consistently delivers exceptional assistance to our customers. We'll be sure to pass along your kind words to Elaine and the rest of our team. If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future!

May 29, 2024

Sales man was great, love the car. Would recommend to other people to buy car there. More

by Ray
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg
May 31, 2024 -

Joe Myers Ford responded

Thank you for your fantastic review! We're delighted to hear that you had a great experience with our salesperson and love your new car. Your recommendation means a lot to us. If there's anything else we can do for you, please let us know. We look forward to serving you and others you refer to Joe Myers Ford!

May 28, 2024

The customer service is always amazing and the service department do an amazing job on my vehicle. More

by Nicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Moreno
May 29, 2024 -

Joe Myers Ford responded

We're thrilled to hear that you consistently receive amazing customer service at Joe Myers Ford! Providing top-notch service is our priority, and we're delighted that our service department always does an amazing job on your vehicle. Your satisfaction is incredibly important to us, and we appreciate your trust in our team. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to ensure your vehicle continues to run smoothly and reliably. Thank you for your feedback, and we look forward to serving you again!

May 26, 2024

Thank you Joe Myers. Had oil change done need to come back for a recall check up. More

by daism05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
May 29, 2024 -

Joe Myers Ford responded

Thank you for your review! We're glad to hear that you had an oil change done at Joe Myers Ford. It's important to us that our customers' vehicles are properly maintained and checked for any recalls, so we appreciate your attention to scheduling a recall checkup. If you have any further questions or need assistance with scheduling your recall checkup, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!

May 24, 2024

Muy buen servicio yo recomiendo quien tenga problemas con su Ford f 150 lleven a este dealership More

by Coca 818487
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Machado
May 29, 2024 -

Joe Myers Ford responded

¡Gracias por tus comentarios positivos! Nos alegra saber que tuviste una excelente experiencia en Joe Myers Ford y recomendarías nuestra concesionaria a otros con problemas en su Ford F-150. ¡Tu satisfacción es importante para nosotros y apreciamos tu recomendación!

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