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Joe Myers Ford

Houston, TX

4.8
2,749 Reviews

16634 Northwest Fwy

Houston, TX

77040

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Showing 2,749 reviews

May 16, 2024

very accommodating. Kept us informed by phone on status. Can't say enough good things about service!! More

by Linn & Ruth Atha
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine
May 17, 2024 -

Joe Myers Ford responded

Thank you for the fantastic review of the service department! We're thrilled to hear you found them to be very accommodating and that they kept you informed by phone throughout the service process. Clear communication and a willingness to work with our customers are key aspects of our service philosophy. It's comments like yours that motivate our team to keep providing exceptional service. Thanks again for choosing Joe Myers Ford, and we look forward to seeing you again soon!

May 15, 2024

I was provided with excellent service and timely manner. My service representative was excellent and addressed all my concerns. More

by Harry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elaine Latham and Pam Rangel
May 16, 2024 -

Joe Myers Ford responded

Thank you for the fantastic review of Joe Myers Ford! We're thrilled to hear that you received excellent service in a timely manner. Our service team strives for both efficiency and attentiveness, so your feedback lets us know we're on the right track. We appreciate you mentioning that your service representative was excellent and addressed all of your concerns. It's important to us that our customers feel heard and that their questions are answered thoroughly. Thank you again for choosing Joe Myers Ford. We look forward to seeing you again for your next service needs and ensuring another excellent experience!

May 14, 2024

Phillip and everyone else did an outstanding job. We were kept informed of the progress through the whole process. Fantastic! More

by jgeorge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Martinez
May 15, 2024 -

Joe Myers Ford responded

We're thrilled to hear about your fantastic service experience at Joe Myers Ford! Thank you for mentioning that Phillip and everyone else on the team did an outstanding job. It's important to us that you're kept informed throughout the service process, so we're glad to hear they exceeded your expectations in that area. We'll be sure to pass on your kind words to Phillip and the entire team!

May 14, 2024

Great experience from start to finish. Made buying a truck pleasurable compared to my previous experience with other dealers More

by Scott.Steel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Gordon
May 15, 2024 -

Joe Myers Ford responded

We're thrilled to hear your truck buying experience at Joe Myers Ford was great from start to finish! That's exactly what we strive for, and we're happy we could make the process pleasurable compared to your past experiences at other dealerships.

May 13, 2024

I ordered a new F150 at Joe Myers and the whole process went smoothly. The was the second car I bought at Joe Myers and I have been happy on both transactions. More

by James S
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Gordon
May 13, 2024 -

Joe Myers Ford responded

Congratulations on your new F-150! We're thrilled to hear that the ordering process at Joe Myers Ford went smoothly – that's exactly what we strive for. It sounds like this is your second happy experience with us, and that truly means a lot. Thank you for your continued loyalty! We hope you enjoy your new truck for many miles to come! Please don't hesitate to reach out to us if you have any questions or need service in the future. Welcome back to the Joe Myers Ford family!

May 12, 2024

Joe Myers Ford is a huge, nice, clean facility for car sales inside and out More

by Russellpatton17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geovanni Diaz
May 13, 2024 -

Joe Myers Ford responded

Thank you for the 5-star review! We appreciate you taking the time to mention how nice, clean, and spacious our facility at Joe Myers Ford is. We strive to create a welcoming and comfortable environment for our customers from the moment they walk through the door. At Joe Myers Ford, we believe a positive atmosphere contributes to a positive car buying experience. Thanks again for choosing Joe Myers Ford! Please don't hesitate to stop by again anytime, even if it's just to browse our selection of vehicles.

May 11, 2024

The whole process was so good and less stressful. Dan is so patient and answered all questions I had. More

by britney.obey
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Howard
May 13, 2024 -

Joe Myers Ford responded

We're thrilled to hear that your car buying experience at Joe Myers Ford was stress-free and enjoyable! We strive to make the car buying process as smooth and transparent as possible. It sounds like Dan played a key role in achieving that for you. His patience and willingness to answer all your questions are exactly the kind of service we aim to provide. Congratulations on your new car! Thanks for choosing Joe Myers Ford. Please don't hesitate to reach out to Dan or any of our team members if you have any questions or need service in the future.

May 09, 2024

Everyone we interacted with was helpful and knowledgeable with what to offer and what deals were available. More

by rgutz
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Greg
May 10, 2024 -

Joe Myers Ford responded

That's fantastic to hear! We take pride in having a knowledgeable and helpful team at Joe Myers Ford. It's important to us that our staff can answer your questions and guide you through the options available, helping you find the perfect car for your needs.

May 09, 2024

Everything was great came in stated what I needed to Chris the advisor. Got my job done in a timely fashion. Let me know about other things that I needed to have done on the vehicle and no pressure to b More

by mroilslick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris cuddeback
May 10, 2024 -

Joe Myers Ford responded

Thanks for the fantastic review! We're happy to hear everything about your service experience was great. It sounds like Chris, your service advisor, did an excellent job! At Joe Myers Ford, we strive to deliver exceptional service with clear communication, and it sounds like Chris delivered! We'll be sure to recognize Chris for his excellent customer service. Thank you for choosing Joe Myers Ford!

May 08, 2024

The service I received was excellent. I had a very good experience with Joe Myers Ford.Will take my vehicke there in the future as the need arises. More

by khashayar852000
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Elaine
May 08, 2024 -

Joe Myers Ford responded

Thank you for leaving a positive review! We're delighted to hear you had an excellent service experience and plan to return in the future. At Joe Myers Ford, we strive to provide exceptional service for every customer. Your feedback is much appreciated, although we would love to hear more about what made your experience so positive. Thank you again for choosing Joe Myers Ford! We look forward to seeing you again soon.

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